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PayPal: Payments reviews

Name: Payments
Rating: 4.91 (3691 reviews)

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4.91

Based on 3,691 reviews, last reviewed 3rd May 2026

8600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I use for payment and pay in 3. I use for payment and pay in 3. I use whenever possible for secure, worry free transactions. Reviewed on: 3rd May 2026

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3691)

Very Good

I had a fantastic experience the service was prompt Reviewed on: 23rd May 2024

No complaints

Used PayPal for years, good reliable company- no complaints! Reviewed on: 23rd May 2024

A good service that protects your payment details

I have used PayPal for many years and overall it is a very good service except it is difficult to contact their customer support when there is an issue. They need to make their customer service more accessible. Reviewed on: 23rd May 2024

Easy to use, Flexible & Secure

Most places accept Paypal for online purchases which is great, it’s very simple to interact with and is just as secure as Online Banking or a Banking App.I use it regularly for subscription services. I appreciate the flexibility it provides. I can redeem against my PayPal Balance or link a different bank card to my account to pay for goods or services. Reviewed on: 21st May 2024

All the payments I have made through PayPal, I all r...

All the payments I have made through PayPal, I all received the goods or refund. Reviewed on: 16th May 2024

Paypal is such an excellent payment method.

Paypal is such an excellent payment method. It gives you that confidence to buy things online without worrying of being scammed or not received your parcel. They deal with every dispute in favour of their customers. Paypal offers an excellent protection to their customers. Reviewed on: 12th May 2024

Keep control your finances.

Good app, ease to use and keep control your finances. Safe and secure to use. Reviewed on: 11th May 2024

I haven't had any issues

I haven't had any issues yet though I haven't used it a lot. Reviewed on: 10th April 2024

Very easy to use and provides confidence that one is...

Very easy to use and provides confidence that one is dealing with a reputable company Reviewed on: 15th February 2024

Easy to set-up and use.

Easy to set-up and use. Useful for online payments when shopping. Reviewed on: 15th February 2024

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