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PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3855 reviews)

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4.71

Based on 3,855 reviews, last reviewed 14th Jul 2026

129% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

PayPal is easy to use PayPal is extremely easy to use and very flexible its is really easy to use on the go. Reviewed on: 14th July 2026

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3855)

PayPal provides peace of mind

PayPal offers an additional layer of security. It means I don't have to place debit or credit card details online. Having had my card cloned so I am security conscious. Some years ago I sold an antique watch on Ebay to a US buyer. Two weeks later the owner of the PayPal account queried the payment as fraudulent. PayPal found in the account holder's favour. Thankfully the seller protection meant I did not have to make a refund. It was a sizeable amount so I was much relieved. Reviewed on: 6th April 2026

Brilliant and reliable service.

Brilliant and reliable service. Enjoyed using 0% credit options like pay in three for many purchases. Reviewed on: 6th April 2026

Can’t fault PayPal.

Can’t fault PayPal. Use it every single time I need to make payments online for shopping, bills and even have used it for business needs. I really appreciate how quick and seamless the transactions are. I have been using PayPal for over 10 years. Reviewed on: 6th April 2026

Unmatched and excellent service

Safe online payment; excellent service; excellent resolution management; all round best service. Reviewed on: 6th April 2026

Transactions

They give a full detailed account on were you are with your payments and when they need paying. Includes; Credit, Pay in 3 and also refunds. They also e-mail you when these have been paid. Reviewed on: 6th April 2026

Never had any problems ..

Never had any problems and when I did it was quickly resolved, Reviewed on: 6th April 2026

PayEnemy

They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. They just want the fee for their own pockets. A disgusting corrupt company with no morals. Reviewed on: 2nd March 2026

They have frozen my account with £7000 in it, this w...

They have frozen my account with £7000 in it, this was paid to me by a company I have done work for, they viewed it as suspicious, and without referance to me or the company it came from Reviewed on: 3rd August 2025

Secure and convenient for online payments

PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025

Well-established and efficient company

I've been using PayPal for many years and always try to make payments for goods through them, especially if the company from which I'm buying is not well-known. They are trustworhy and reliable, and I've never had an issue getting (very rare) problems resolved. Reviewed on: 26th June 2025

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