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PayPal: Payments reviews

Name: Payments
Rating: 4.91 (3600 reviews)

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4.91

Based on 3,600 reviews, last reviewed 2nd Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Secure and convenient for online payments PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025

Latest lowest rating:

1

PayEnemy They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. The... Read more Reviewed on: 2nd March 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3600)

Professional & efficient

Anytime I have a issue pay pal has helped solve it quickly and efficiently excellent customer service Reviewed on: 14th June 2022

Overall very good company.

I have enjoyed beeing a customer of paypal. Generally a chirpy lot. There very good at what they do. Reviewed on: 14th June 2022

Easy to use

I’ve used PayPal for years. It’s easy to use the interest on PayPal credit is clear to understand and there is a few offers available on spends of £99 and over being interest free. Monthly emails reminders of any payment due and easy to use app. Reviewed on: 14th June 2022

excellent and helpful financial product

excellent and helpful financial product Reviewed on: 14th June 2022

Perfect

I use their services very often. I am so happy Reviewed on: 14th June 2022

Best deal

As a credit sceptic, this is as far as I have ventured into credit. Excellent stepping stone. Reviewed on: 14th June 2022

Great service

I have used the Pay in 4 months interest free option a few times it's very handy for me. Reviewed on: 14th June 2022

Amazing customer service!

Great 0% interest offers, flexible payments!!! Reviewed on: 14th June 2022

So helpful during lockdown

As a small company when we were not allowed to take cash, PayPal was the obvious choice for me. I have only ever had to contact customer services one time for help with an issue and it was sorted right away. Full marks PayPal Reviewed on: 14th June 2022

5 star credit

A good safe way of paying and nice to know your able to pay in instalments at this hard time 5☆ from me Reviewed on: 14th June 2022

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