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PayPal: Payments reviews

4.91
Based on 3,719 reviews, last reviewed 17th May 2026
11300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I’ve always used PayPal for over 10 years now, not o... I’ve always used PayPal for over 10 years now, not once have I ever had an issue or doubted their security to keep my card details private and safe me... Read more Reviewed on: 17th May 2026
Krystina S's avatar
Krystina S

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3719)

Helpful

5
It was great not to worry about future bills and very easy to borrow money off PayPal Reviewed on: 8th July 2022

The best payment option to use with reliable transactions

5
I've been using PayPal for years for all my transactions and never had a problem when making payments, easiest to manage, very good security Reviewed on: 8th July 2022

Great Service

5
Impressive service , quick and easy to use . Highly recommend. Reviewed on: 8th July 2022

They are good at what they do!

5
I have had great customer service every time I call and the app or website looks great and never has errors or they don’t do maintenance at the most inconvenient time. Payments are reliable and fast. Sometimes I feel like they recognise that I am a good customer so if I have any issues or need a refund, they just do it really fast. Maybe that’s just what a good company does. Reviewed on: 8th July 2022

Ready, available, Easy

5
Such an easy and flexible product. Makes online transactions so stress free. Really really enjoy the product Reviewed on: 8th July 2022

Brilliant

5
easy to use and lots of relevant offers tailored to me Reviewed on: 8th July 2022

Best plan

5
One of the most affordable credit Reviewed on: 8th July 2022

Great service provider and outstanding customer service relationship.

5
I have been using PayPal for many years now, very reliable and outstanding in their customer service relationship. They never disappoint you when you need them especially resolution service and you can trust them buying stuffs online. The best provider with a good reasonable interest pay to compare other providers. I live PayPal and always recommend them to friends and families. And I hope all shop retailers will incorporate PayPal into their payment system. From my own point of view, PayPal is a payment system that gives both retailer and consumer peace of mind. Reviewed on: 8th July 2022

Most convenient

5
I have been a PayPal customer for a long time. I especially love their PayPal credit product as it is convenient and a huge money saver for me due to the ability to spread the cost interest free. Reviewed on: 8th July 2022

I use PayPal all the time

5
I use PayPal for everything I always check to see if I can pay with PayPal before I buy Reviewed on: 8th July 2022

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