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PayPal: Payments reviews

4.71
Based on 3,757 reviews, last reviewed 25th Jun 2026
14500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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4%
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0%
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0%
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Latest highest rating:

5

My card details stay mine - not every retailer's The ability to check out without handing over my card details to every website I buy from is something I genuinely care about from a privacy standpoin... Read more Reviewed on: 25th June 2026
Gary Keaney's avatar
Gary Keaney

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026
Karen T's avatar
Karen T

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3757)

Since my mother told me always use PayPal I've never gone back

5
When I was growing up in a strange post-internet era as a teenager having just lived in a world without it my mother told me as I got my debit card to never use it directly and to use PayPal I've never gone back. I've never felt safer online and it shows not only is the credit system superb and fair as I've recently become disabled so it gives me time with a lower wage to still buy what I need urgently; but I've also never had anyone track me from my purchases etc keeping me safe from scams. Reviewed on: 31st July 2023

Paypal credit

3
It's not bad to have paypal credit because it's easier to control and repay than, for example, a credit card, the only small complaint would be that there are no longer, as before, promotional offers of up to 24 months deferred payment with 0% interest, unfortunately only for 4 months and the APR goes up for 1 percent, if I'm not mistaken, since September, which is not really a plus for me instead of going down! Reviewed on: 31st July 2023

Amazing provider credit

5
I really appreciate PayPal payments, it's easy, honest and recommend this service Reviewed on: 31st July 2023

Paypal is perfect

5
I can buy something with PayPal Credit and pay for it with PayPal credit on easy payments Reviewed on: 31st July 2023

Their when I need them.

5
The Paypal team are very welcoming and skilled at their job when they are needed. But more than that the setup for payment and payback routes is very easy and comfortable to follow Reviewed on: 31st July 2023

Good services

5
Always satisfying when dealing with paypal application and customer service. Reviewed on: 31st July 2023

Simple and Safe

5
I’ve used PayPal for quite a number of years now and I’ve never had a bad experience. It’s my go to payment method for a majority of my purchases because you’ve got added protection when making online transaction’s. In a nutshell it’s safe and simple! Reviewed on: 31st July 2023

So helpful and simple!

5
Easy to use to keep up with payments, helpful when needed to pay large purchases. Reviewed on: 31st July 2023

Easy friendly service

5
I love PayPal, being able to confidently pay for goods or services gives me peace of mind. On the few times I have required assistance from customer service, I have always been treated with respect and been assisted with my query. Reviewed on: 31st July 2023

Easy to use

5
Great to be able to spread payments interest free over 4 months and so easy to use. Can set up direct debits too so never miss a payment. Reviewed on: 31st July 2023

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