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PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3855 reviews)

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4.71

Based on 3,855 reviews, last reviewed 14th Jul 2026

129% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

PayPal is easy to use PayPal is extremely easy to use and very flexible its is really easy to use on the go. Reviewed on: 14th July 2026

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3855)

I am a PayPal user

I am a PayPal user and for the moment the service never disappointed me Reviewed on: 24th May 2024

Really good and easy payment app.

Really good and easy payment app. Very secure and my 1st choice for online payments. Reviewed on: 24th May 2024

Brilliant

App/website is asy to navigate, it's widely accepted by retailers, I love the finance options and of course it uses MFA. My go-to payment provider. Reviewed on: 24th May 2024

I’ve been using PayPal for over a decade and find th...

I’ve been using PayPal for over a decade and find the ease of use and extra protection, along with the ability to refund several postage costs very comforting and have never had any issues with any of their services I use. Reviewed on: 24th May 2024

PayPal is a reliable and safe institution...

PayPal is a reliable and safe institution, I always feel safe using them especially on new websites Reviewed on: 24th May 2024

Very Good

I had a fantastic experience the service was prompt Reviewed on: 23rd May 2024

No complaints

Used PayPal for years, good reliable company- no complaints! Reviewed on: 23rd May 2024

A good service that protects your payment details

I have used PayPal for many years and overall it is a very good service except it is difficult to contact their customer support when there is an issue. They need to make their customer service more accessible. Reviewed on: 23rd May 2024

Easy to use, Flexible & Secure

Most places accept Paypal for online purchases which is great, it’s very simple to interact with and is just as secure as Online Banking or a Banking App.I use it regularly for subscription services. I appreciate the flexibility it provides. I can redeem against my PayPal Balance or link a different bank card to my account to pay for goods or services. Reviewed on: 21st May 2024

All the payments I have made through PayPal, I all r...

All the payments I have made through PayPal, I all received the goods or refund. Reviewed on: 16th May 2024

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