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PayPal: Payments reviews

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4.91
Based on 3,705 reviews, last reviewed 6th May 2026
9800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Love being able to pay online (mobile or computer) w... Love being able to pay online (mobile or computer) with just a login, as I often don't have my card on me. Security still feels strong, and I've never... Read more Reviewed on: 6th May 2026
Ellie's avatar
Ellie

Latest lowest rating:

1

The interest free payments are great The interest free payments are great Reviewed on: 6th May 2026
Leigh Davies's avatar
Leigh Davies
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3705)

Paypal

5
Paypal really brilliant Company. Always there to pay for items you need. Fantastic if you want to get credit and get lots of time to pay them back. Always very helpful if you need to contact them. Would definitely recommend thus Company Reviewed on: 31st July 2023
Anne Duncan (AnneD)'s avatar
Anne Duncan (AnneD)

Easy hassle free payments

5
PayPal credit is accessible and an easy line of credit to understand Reviewed on: 31st July 2023
Colin Gardiner's avatar
Colin Gardiner

Payment pal when you need them

5
Wheather you need to prolong a payment for something you need now or just knowing that your payments and bank account are safe when purchasing anything online or just shop you know your in safe hands Reviewed on: 31st July 2023
Colin Humphrey's avatar
Colin Humphrey

Simply the best

5
Guarantee & savefty of your money and data Reviewed on: 31st July 2023
SAHEED YUSUF's avatar
SAHEED YUSUF

Amazing company

5
Love having this feature in my wallet Reviewed on: 31st July 2023
jason batchelor's avatar
jason batchelor

Good, straight forward service.

3
It's a simple, uncomplicated, straight forward, paying service. Very easy to use. The only issue I've had personally is the refunds or money returning to your account. To be more precise, I've had several orders I checked out with the PayPal Credit services they provide (4 months interest free payments). Some of the refunds have been deducted off the original amount I was charged and some others didn't. When I try to bring the particular discrepancy to the customer services attention, they dismissed my claim without even looking into it. This is unexceptable and I am pretty sure quite illegal too. When I contacted the customer service the offered me a 10 pound voucher to make up for what it appears to be a major error on their behalf. In any case, it is a good service to use but it's a personal choice one has to make for themselves. I haven't recommended the service to any of my friends or colleagues for the above reasons. If you need to be promoted and to get better reviews you have to step up your customer service and to start listening to the actual problems that customers are having with the services you provide and to try and resolve them manually, instead of using some stupid logarithm and messing things up. Reviewed on: 31st July 2023
George Past's avatar
George Past

So simplistic

5
I have no time for town shopping so I use EBay and PayPal is so easy and safe Reviewed on: 31st July 2023
Mark Wilkinson's avatar
Mark Wilkinson

Amazing service

5
Brilliant service you know we're you are with PayPal payments love the way you get time to pay over 4 months 5***** Reviewed on: 31st July 2023
Lynn McC's avatar
Lynn McC

Very easy

5
It was helpful for larger purchases over a four month period with no interest. PayPal kept me informed all the way about payments which was a bonus. I will definitely use the service again Reviewed on: 31st July 2023
Yvonne Wood's avatar
Yvonne Wood

Convenient and hassle free

5
Hassle free to use - when you’re out without bank cards, so easy to make purchases online i.e. tickets. Reviewed on: 31st July 2023
Faith Jones's avatar
Faith Jones

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