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PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3855 reviews)

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4.71

Based on 3,855 reviews, last reviewed 14th Jul 2026

129% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

PayPal is easy to use PayPal is extremely easy to use and very flexible its is really easy to use on the go. Reviewed on: 14th July 2026

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3855)

Easy to use and confidently secure.

Very easy to use and always provides an efficient way to pay or get payed from friends or businesses without having to get too much information. Is a bit more of a secure way to do so and makes me feel much confident in doing so. Reviewed on: 27th May 2024

Paypal is an excellent financial all rounder

Paypal is an excellent financial all rounder, which a easy way to pay, move and get money. The service is so easy to use, with a great website and app. In the ten years I have been with them, they have never made one mistake and I feel at ease using PayPal and also feel safe using it. From day to day finance to transferring money abroad they solve all my problems. Reviewed on: 27th May 2024

Very easy and safe to use.

Very easy and safe to use. Storing multiple cards and banks details on there, which can be easily accessed when you log in. Multiple factor log in gives me confidence it is a secure payment method, and it is widely accepted across many e-commerce businesses Reviewed on: 27th May 2024

PayPal keeps me informed

I use PayPal to make and receive payments and I’m very satisfied with the email confirmations I receive for both types of transactions which keep me up to date with activity on my account. Reviewed on: 27th May 2024

Fraudulent transaction and they won’t help - it’s ei...

Fraudulent transaction and they won’t help - it’s either a chat bot or speaking to someone in the Philippines Reviewed on: 26th May 2024

It is so convenient

It is so convenient i can use PayPal in so many places and it feels so safe to use Reviewed on: 26th May 2024

Service provider

PayPal provides me with much reassurance when making online transactions. I know they will provide an excellent service should I experience any difficulties. They do not charge for transactions which is good customer service. Reviewed on: 25th May 2024

Extra confidence to buy online

I often use PayPal linked to a small balance current account for online purchases from companies I only rarely deal with online, this gives me extra confidence that the payments will be secure. Reviewed on: 24th May 2024

Since I started doing more side hustles Paypal has b...

Since I started doing more side hustles Paypal has been a great service to receive payment. Reviewed on: 24th May 2024

Easy to use

It is easy to use and lots of companies accept this payment method. However, the charges are far too high when selling items on ebay etc. Reviewed on: 24th May 2024

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