Write a review

Newsletter

Go to business site

PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3757 reviews)

View other PayPal products

4.71

Based on 3,757 reviews, last reviewed 25th Jun 2026

14500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

My card details stay mine - not every retailer's The ability to check out without handing over my card details to every website I buy from is something I genuinely care about from a privacy standpoin... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Don't support customers against scams I have been a loyal PayPal customer for many years. Unfortunately recently was tricked by a scam company into taking out a subscription or £50 after a... Read more Reviewed on: 9th June 2026

Read all reviews Write a review

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: Payments now

Help others make smarter decisions by sharing your own experience.

Write a review

PayPal Payments reviews (3757)

Excellent service

I have been using PayPal for over 7 years and have had exemplary service throughout that time. Even when an eBay payment was taken in error I had my refund in two days. Reviewed on: 31st July 2023

Amazing opportunity

With more time to pay my 0% purchases makes buying a worthwhile option. Thank you paypal. Reviewed on: 31st July 2023

Easy to use

Trustful and easy to use, highly recommended Reviewed on: 31st July 2023

Paypal

Paypal really brilliant Company. Always there to pay for items you need. Fantastic if you want to get credit and get lots of time to pay them back. Always very helpful if you need to contact them. Would definitely recommend thus Company Reviewed on: 31st July 2023

Easy hassle free payments

PayPal credit is accessible and an easy line of credit to understand Reviewed on: 31st July 2023

Payment pal when you need them

Wheather you need to prolong a payment for something you need now or just knowing that your payments and bank account are safe when purchasing anything online or just shop you know your in safe hands Reviewed on: 31st July 2023

Simply the best

Guarantee & savefty of your money and data Reviewed on: 31st July 2023

Amazing company

Love having this feature in my wallet Reviewed on: 31st July 2023

Good, straight forward service.

It's a simple, uncomplicated, straight forward, paying service. Very easy to use. The only issue I've had personally is the refunds or money returning to your account. To be more precise, I've had several orders I checked out with the PayPal Credit services they provide (4 months interest free payments). Some of the refunds have been deducted off the original amount I was charged and some others didn't. When I try to bring the particular discrepancy to the customer services attention, they dismissed my claim without even looking into it. This is unexceptable and I am pretty sure quite illegal too. When I contacted the customer service the offered me a 10 pound voucher to make up for what it appears to be a major error on their behalf. In any case, it is a good service to use but it's a personal choice one has to make for themselves. I haven't recommended the service to any of my friends or colleagues for the above reasons. If you need to be promoted and to get better reviews you have to step up your customer service and to start listening to the actual problems that customers are having with the services you provide and to try and resolve them manually, instead of using some stupid logarithm and messing things up. Reviewed on: 31st July 2023

So simplistic

I have no time for town shopping so I use EBay and PayPal is so easy and safe Reviewed on: 31st July 2023

Do you have a different PayPal product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Retail Finance
from V12 Retail Finance 4.44 from 25 reviews
Better Off Calculator
from Policy in Practice 4.64 from 496 reviews
Retail Finance
from Close Brothers 3.17 from 12 reviews

Want to see more from PayPal?

Pay in 3
from PayPal 4.76 from 76757 reviews
PayPal Credit
from PayPal 4.73 from 145542 reviews
Credit card
from PayPal 4.69 from 98 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub