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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Payplan helped me so much i don't know where I would...

5
Payplan helped me so much i don't know where I would be now if it wasn't for this company .always keep me updated about my account. So glad I made the phone call when I was at a low time in my life . Reviewed on: 17th May 2024

I have been with PayPlan now for over a year and can...

5
I have been with PayPlan now for over a year and can honestly say that, from day one, that they have been excellent with their customer service and support too. I would, absolutely without hesitation, recommend them to anyone who, like me, found themselves in financial difficulties. I cannot thank PayPlan enough for the all of their help and hopefully they are rewarded for their endeavours, good luck!! Reviewed on: 17th May 2024

Great service and very professional

5
Great service and very professional Reviewed on: 17th May 2024

5 Star services

5
It was very nice experience and very cooperative, I will give them 5*****, solve my problem, easy life now relax before I was so stressed Reviewed on: 17th May 2024

Life changes.

5
I was with money advice centre being charged for help. I found payplan on Google, have been with them just over a year. Best move I have done, Alex has helped me with my debts, very understanding and patient. Wonderful firm. Reviewed on: 17th May 2024

Customer service staff are polite, update you on var...

5
Customer service staff are polite, update you on various debt solutions. Reviewed on: 17th May 2024

Less stressed

5
Helped.me.to sort out my debt and relieve my stress significantly Reviewed on: 17th May 2024

They have helped me get back on track with my financ...

5
They have helped me get back on track with my finances, they are always helpful and quick with their replies. Reviewed on: 17th May 2024

Fantastic, efficient and helpful.

5
Fantastic, efficient and helpful. Kind and compassionate when dealing with my problems. Reviewed on: 17th May 2024

PayPlan were there for me when nobody else would hel...

5
PayPlan were there for me when nobody else would help or turned me away. I wa being hounded by creditors who wouldn’t listen or take in board my struggles, PayPlan asked me how they could help and what I needed. My mental health was struggling and they supported me, guided me through everything! Every step of the way! I am now living a much happier life with my finances under control and managing to make regular payments to my debt, because of their help, guidance and assistance! Very grateful and recommend to anyone who needs help and doesn’t know where to turn to. Reviewed on: 17th May 2024