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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

From the very first conversation with payplan I felt...

5
From the very first conversation with payplan I felt like I could breath again and had a weight lifted they were so helpful and didnt make me feel ashamed of my debt , they talked everything through and the fact they take it completely of my hands in dealing with the debt is such a relief . Reviewed on: 22nd May 2024

kind, honest, effective and friendly

4
Payplan guided me expertly and sympathetically towards a solution to my indebtedness. Their steps were simple and clearly directed. I had a personal debt plan advisor, who was o hand at any time to help and advise. Reviewed on: 16th May 2024

Payplan has been life changing for me.

5
Payplan has been life changing for me. Their staff are always on hand and ready to help Reviewed on: 16th May 2024

Agents are extremely helpful kind efficient and frie...

5
Agents are extremely helpful kind efficient and friendly They always happy to assist and patient too Reviewed on: 16th May 2024

They went above and beyond for me when i was really...

5
They went above and beyond for me when i was really in a bad place financially... Reviewed on: 16th May 2024

Friendly, helpful and non-judgement support and advice

5
Friendly, helpful and non-judgement support and advice Reviewed on: 16th May 2024

Helpful advice and highly recommended

5
Helpful advice and highly recommended Reviewed on: 16th May 2024

Payplan information

5
Payplan really put me at ease in dealing with my debt and helped me set up a payment plan.it took a lot of worrying of my shoulders,they arranged everything with the creditors and I now pay an amount each month to suit my budget.payplan Reviewed on: 16th May 2024

Very helpful from the get go, quick service life so...

5
Very helpful from the get go, quick service life so much better since ive joined payplan Reviewed on: 16th May 2024

A Lifesaving service.

5
Payplan came to the rescue enabling my debts to be affordable and stopped the phone calls and scare mongering letters. The advisors are respectful and helpful. Reviewed on: 16th May 2024

Brilliant if you get the right person

5
When I first started out it was brilliant, the lady who dealt with my case was lovely and very helpful, out me at ease and it was very big relief but now I have somebody else and they make me feel a little embarrassed about my situation, almost small if that makes sense, also I got in touch because I didn't think i would be able to manage the payments and he didn't reply, I haven't bothered since because I don't want to talk to him. Reviewed on: 16th May 2024