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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

I am Floor

5
Happy with the service provided by customer service! Reviewed on: 21st September 2023

Friendly staff

5
I bought pet insurance for the first time, but was unsure how it works. The member of staff that i spoke to explained how it worked and was so friendly with it. Kerry Reviewed on: 21st September 2023

Best product on the market

5
Perfect Pet provide a lifetime policy that very few other providers offer, showing their dedication to caring for pets, they also other different benefits & even cover pets that are considered 'Elderly' by others who would naturally stop the policy. Reviewed on: 21st September 2023

Honest value for money

5
Having looked at numerous quotations I found that Perfect Pet was most competitive for my 9 year old Dachshund Reviewed on: 20th September 2023

Very Good

4
Very good service from the start. Easy to understand and lots of options to help get the best policy. Reviewed on: 20th September 2023

Easy sign up

5
The cover level looks good, the sign up is easy and the seem very attentive. Only just joined but the overall impression is very good. Reviewed on: 20th September 2023

Name fits the pet

5
Only recently started with perfect pets but it was an incredibly easy experience and offered fantastic coverage at a great price to leave our pup Toby in safe hands. Will definitely be recommending to friends looking in the future Reviewed on: 20th September 2023

Happy

5
Very happy with how quick and easy it was to set up my pet insurance Reviewed on: 20th September 2023

Excellent

5
Very quick & easy to set up. Cheapest for the level of cover provided. Reviewed on: 20th September 2023

Highly recommend

5
The easiest insurance to set up for my pooch! So quick, insured from the following day and gave me the best deal out of everyone else! Massive bonus of earning some great discounts and deals through them too. Honestly cannot fault this insurance company from what I’ve seen so far! Reviewed on: 20th September 2023