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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Best insurers!

5
Very affordable and cover everything you need for a decent price! Reviewed on: 3rd September 2023

Good start for new user

4
This is the first time I have used Perfect pets, so far it’s all been good. Application easy to complete, and some of the discounts look really great. Reviewed on: 3rd September 2023

Does what it says in the title

5
Not one bad word to say about perfect pets Reviewed on: 2nd September 2023

Puppy insurance

4
Good price for cover offered, easy online forms to complete, cheaper to go with this and our Vets own Pet-Plan than go for some insurances that were more but didn’t cover vaccinations and bi-yearly check ups! Reviewed on: 2nd September 2023

Great price.

5
Great price for insurance for my dog. Was easy to set up. With great perks. With percentage off dog treats and dog products Reviewed on: 31st August 2023

Perfect Pet Insurance

5
Good policies with different options, easy to use website. Definitely recommend! Reviewed on: 27th August 2023

A*

5
Nothing to complain about at all. Good customer service through and through Reviewed on: 27th August 2023

Enid

5
Excellent cover and customer service at a great price. Reviewed on: 25th August 2023

Great

5
Everything is covered at the low price. Reviewed on: 25th August 2023

So far so good

5
I have only just joined them but the process was easy. They also provide a good level of coverage for a good price that was adjustable to my needs Reviewed on: 25th August 2023