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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Exceptional

The prices are good for what claim you want and overall I am satisfied at what I receive and also the notifications regarding savings Reviewed on: 13th July 2023

Simple, Clear Policies with lovely staff

I’ve been with Perfect Pet for 3 years and had no problems whatsoever. The prices for the level of cover are fair and competitive and staff quickly answer calls and are responsive to any questions. Would have no hesitation to recommend Reviewed on: 13th July 2023

Very happy

We have both our dogs insured with Perfect Pet - when our first dog was approx 6 months old, he had an unexpected accident which cost an arm and a leg, but Perfect Pet honoured the terms of the insurance and reimbursed a large portion of the vet fees, which gave us peace of mind financially. It's not easy to go through things like that with your beloved pet, but the support received with Perfect Pet throughout the process was great and we were happy when we got our second dog, to insure her with them too, as we had the confidence and trust in them, that they will come through if anything unexpected like this happens again with either dog. They are always friendly and polite on the phone, and make sure to help with any query so that you are satisfied everything is in order and taken care of, so you can have peace of mind day-to-day, to enoky life with your pets, knowing your pets are covered. Reviewed on: 13th July 2023

Easy and quick to set up

Perfect pet was all done on line. All quick and easy to set up. Then when due for renewal it was an easy process to complete and the price hadnt increased. Reviewed on: 13th July 2023

Does what it says on the pet food tin!

Great insurance, reasonably priced. I would recommend. A++++++++ Reviewed on: 13th July 2023

Accident

My dog was involved in an accident and perfect pet paid out so quickly and direct to the vet Reviewed on: 13th July 2023

Great insurance cover

Easy to set up and be covered straight away Reviewed on: 13th July 2023

Brilliant

Paid my claim online very helpful Reviewed on: 13th July 2023

Outstanding

Outstanding service, support and price! Reviewed on: 13th July 2023

Excellent service when I needed it

My cat sadly passed away and they sent a condolences card - they sorted all the final bills and made it so much easier Reviewed on: 13th July 2023

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