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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great value and service!

5
Great value and service! Cover for all the little eventualities you may need. Friendly staff too! Reviewed on: 8th October 2022

Perfect Pets

5
I have only been with Perfect Pets for just over a year. I have called them and found them to be very Customer focused and dealt with within a timely manner. I would definitely recommend them to any of my friends for their beloved pets. Thank you for all your help and support when I've called. Reviewed on: 8th October 2022

New puppy

5
Very easy sign up and kind helpful people to talk to. Reviewed on: 7th October 2022

Good service

5
Very polite and helpful staff . Answered all my queries Reviewed on: 7th October 2022

Very good

5
I have been with this company for sometime and found them to be very reliable and very good at what they do and I would recommend them to anyone without a shadow of doubt Reviewed on: 7th October 2022

Fantastic service

5
Fantastic service, great company. Reviewed on: 7th October 2022

Simple, easy to use

4
User friendly, simple and easy to use. Highly recommended Reviewed on: 7th October 2022

Its a pet insurance

4
Have not had to claim against insurance for dog, can only have a clear opinion when insurance claims are made, hence the middle of road opinion. Reviewed on: 6th October 2022

Very helpful

5
When I phoned to ask about my policy the gentleman was very helpful he explained my policy to me and how to make a claim if needed I didn’t feel rushed to get of the phone he was very helpful Reviewed on: 6th October 2022

Good and easy

5
This was a really easy way to set up insurance, fuss free and extremely affordable and reasonable Reviewed on: 6th October 2022