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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great value, great service

5
Very competitive price, amazing cover, 2nd year for pet insurance and still the best quote about Reviewed on: 23rd September 2022

Quality pet insurance with no hidden extras

4
When searching for pet insurance many companies have only limited options on how much you can spend and they also often have a clause where you pay the ‘excess’ but you also pay up to 20% of the bill on top. Perfect pet had one of the lower excess fees and 0% of the other bills on their plan and covered more extras than many other companies. Reviewed on: 23rd September 2022

So far so good

5
New customer. Not yet made any claims. Reviewed on: 22nd September 2022

Great deals and great service

5
I was with animal friends insurance before and got a new puppy so looked around at the multi pet deals with insurance. Perfect pet insurance have the best deal and great customer service Reviewed on: 21st September 2022

Always helpful

5
I have just renewed my policy for my dog Alfie with Perfect Pet as for what you get in the policy the price is such good value. Would highly recommend. Reviewed on: 21st September 2022

covers everything

5
easy to take out policy and unlimited claims Reviewed on: 21st September 2022

Easy

5
Easy quick no hassles friendly comprehensive Reviewed on: 20th September 2022

Excellent

5
Really straight forward and easy to use website also very competitive prices Reviewed on: 17th September 2022

Easy to use

5
Very easy to use and set up, no problems at all so far and tell you everything you need to know. Keep you well informed. Reviewed on: 16th September 2022

So easy to get information

5
Really straight forward as a new dog owner Thank you Reviewed on: 14th September 2022