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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Lovely Agent on Phone

5
Lovely agent Becky helped with my renewal, savings me money and was really clued up on her knowledge! Reviewed on: 24th August 2022
Becky Vale-Bayliss's avatar
Becky Vale-Bayliss

Easy, friendly, quick and adjustable

5
Perfect price and perfect service Reviewed on: 24th August 2022
Aga's avatar
Aga

Great pet insurance company

5
Reasonable prices keep you updated Reviewed on: 24th August 2022
Carrie's avatar
Carrie

Good

5
I’ve had to claim and no problems Reviewed on: 23rd August 2022
Ann's avatar
Ann

Great service

5
Great service & quick responses Reviewed on: 23rd August 2022
Eloise Hastie's avatar
Eloise Hastie

Best customer service

5
Quick replies and also friendly to help Reviewed on: 23rd August 2022
Sadie's avatar
Sadie

Do not pay out in the event of an accident

1
We have the top tier insurance with Perfect Pet for our dog so when we needed to make a claim after an accident resulting in a broken leg we felt assured we were covered with our insurance policy. To our dismay they claimed we had not taken enough precautions to prevent an accident so declined our claim. Reviewed on: 23rd August 2022
James Brailsford's avatar
James Brailsford

Thank goodness for insurance

5
My pup decided to eat his way through my laundry drawer, he brought back a couple of sports socks and i thought that was it but then he became really poorly. He had actually also eaten a bra and vets also found a golf ball which caused a serious blockage. The girl i spoke to on the phone was brilliant going through how to claim, as i was totally panicking at the time. Thank you Reviewed on: 23rd August 2022
paula green's avatar
paula green

Make an amendment

5
I had to make an amendment and the agent did this quickly with no fuss Reviewed on: 23rd August 2022
Rich's avatar
Rich

I had to make an amendment to my cover

5
I had to make an amendment to my cover and this was done easily by an agent over the phone Reviewed on: 23rd August 2022
Susan 's avatar
Susan

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