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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Excellent

5
I have been a customer for 3 years now, the customer service is excellent, they are always competitive on price. Excellent insurance! Reviewed on: 17th August 2022

Great service

5
Quick and simple no fuss easy to do Reviewed on: 16th August 2022

Excellent customer service

5
Have used perfect pet insurance previously they exceed expectations . Their paperwork is clear and precise also sent in a timely fashion which gives time for customer to compare if they wish . Then a very clear response on phone from polite customer service associate . 5 mins and all done with Email policy received . Reviewed on: 16th August 2022

Puppy insurance

4
Really easy to understand very competitive price pet insurance made easy Reviewed on: 15th August 2022

Perfect pets

5
Straight forward procedure to insure my new puppy. Clear, precise information given. Reviewed on: 15th August 2022

easy

5
Easy to arrange insurance, quick response to questions Reviewed on: 15th August 2022

Super easy and good value

5
Easy to apply good value for money Reviewed on: 14th August 2022

great cover

4
Good price at renewal, been with then for four years. Reviewed on: 14th August 2022

Competitive prices

4
A lot of insurance for a low cost monthly payment.both dogs insured for unlimited treatments for under £35 per month. Reviewed on: 13th August 2022

Good price great quality

5
Unlike other insurances these have not raised there premium this year which is a great thing in the current living situation across the UK. Many people would be canceling there insurances for there pets and they would suffer if anything was to happen. So it'd good perfect pet is cheaper than last year for some people Reviewed on: 13th August 2022