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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
78% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

5
Very helpful staff, great service Reviewed on: 15th October 2024

Dog had to be put down, not covered and any claims w...

1
Dog had to be put down, not covered and any claims will be taken from any money owed for the rest of the term of the insurance. Don’t go near them. Reviewed on: 11th October 2024

Absolutely perfect

5
Easy to set up and excellent cover for the money. Reviewed on: 11th October 2024

Very competitive excellent

5
Very competitive website great and easy to use Reviewed on: 10th October 2024

Quick quote through to confirmation of insurance

4
Quick quote through to confirmation of insurance Reviewed on: 9th October 2024

We have an assistance dog and they were super helpful.

5
We have an assistance dog and they were super helpful. Reviewed on: 9th October 2024

Easy to understand policy, well priced with all the...

4
Easy to understand policy, well priced with all the benefits of more expensive policies. Reviewed on: 9th October 2024

Excellent Service

5
Very quick and easy to use. Excellent service and extremely affordable Reviewed on: 8th October 2024

Value for money for our much loved pets .

5
After being with another provider for the last 3 years and believe I was receiving a good deal , which I now know I wasn't perfect pet offers a good deal the packages are so very good money saving ,easy to understand and sign up for which I have :) Reviewed on: 8th October 2024

Changed my insurance from another company to here,sa...

5
Changed my insurance from another company to here,saved loads on a 2 pet policy. Reviewed on: 8th October 2024

Perfect value of insurance

5
First time getting insurance for my puppy. Great value of money for unlimited lifetime cover Reviewed on: 8th October 2024