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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1424 reviews)

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4.76

Based on 1,424 reviews, last reviewed 9th May 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Insurance claim query Queries answered clearly and advice given to make things straight forward Reviewed on: 7th April 2025

Latest lowest rating:

1

So my dog had a toe removed in 2023 unfortunately an... So my dog had a toe removed in 2023 unfortunately and I'm going to keep this very basic in 2025 he had another tie removed which I claimed for on the ... Read more Reviewed on: 9th May 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1424)

Review of the Perfect Pet Insurance, Pet Insurance:

Avoid at all vosts

My.puppy had a seizure and was hospitalised by my vets.she was on drip and had various blood tests. She spent the day at my vets for observations. To cit a long story short we paid our vet bill of £775.00 and subsequently made a claim with our insurers..perfect pet. We received a payment 4 weeks later of £276.00 stating on the remittance tests we could have got cheaper treatment. I am absolutely fuming as l have no control what my vet charges and have cancelled this policy....please please do not use this company....they are just rip off merchants looking gor any excuse not to pay.... there is no way they've achieved a 5star recommendation and l would have given them a minus star if l voild...avoid at all costs!! Reviewed on: 22nd February 2023

Good cover, really simple and able to understand wha...

Good cover, really simple and able to understand what I have actually purchased which is unusual for insurance Reviewed on: 14th October 2024

Changed my cover as I realised I purchased a rubbish...

Changed my cover as I realised I purchased a rubbish policy, called to amend and the guy clearly explained what was changed and how it works Reviewed on: 14th October 2024

Renewed tpday, good price and means I get cover year...

Renewed tpday, good price and means I get cover year after year Reviewed on: 14th October 2024

Nice team, easy to sort out my issue with my...

Nice team, easy to sort out my issue with my DD Reviewed on: 14th October 2024

Just renewed with Perfect Pet for the third year in...

Just renewed with Perfect Pet for the third year in a row - keep up the good work! Reviewed on: 14th October 2024

complaint dealt with fairy and quickly, resolved and...

complaint dealt with fairy and quickly, resolved and now all good going forward Reviewed on: 14th October 2024

Excellent customer service, documents and claim form...

Excellent customer service, documents and claim forms posted when needed and easy to submit Reviewed on: 14th October 2024

Not used them yet or made a claim, but good service...

Not used them yet or made a claim, but good service when I have called Reviewed on: 14th October 2024

Easy to set up, nice staff and quick turnaround to g...

Easy to set up, nice staff and quick turnaround to get my boy covered Reviewed on: 14th October 2024

Thank you so much to the team, I was an emotional wr...

Thank you so much to the team, I was an emotional wreck and they were so supportive Reviewed on: 14th October 2024

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