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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

claim was paid within days and straight to the vet -...

5
claim was paid within days and straight to the vet - perfect pet service Reviewed on: 15th October 2024

A Professional and approachable company

5
A Professional and approachable company Reviewed on: 19th September 2024

Great price point, friendly staff, great perks.

5
Great price point, friendly staff, great perks. Setting up was easy, recieved docs in email, provided with everything I needed by friendly and efficient staff. I love the perks as well and felt confident my policy provided the correct level of insurance. Reviewed on: 19th September 2024

The phone agent helped set up the multi pet discount...

5
The phone agent helped set up the multi pet discount when it wasn’t possible to do so online and was very helpful Reviewed on: 19th September 2024

Fab live chat great set up just started but I'm sure...

5
Fab live chat great set up just started but I'm sure it will be great Reviewed on: 19th September 2024

New to pet insurance

5
New to pet insurance but easy to set up reasonable prices good covet so far so good , 2 puppy’s covered Reviewed on: 19th September 2024

Easy service to use.

5
Easy service to use. Gives excellent value. Reviewed on: 19th September 2024

Roxy the bull dog

5
Best cover and value for money. Not had to claim yet though. Reviewed on: 19th September 2024

Easy to set up.

5
Easy to set up. Great price. Opportunity to win stuff when signed up to perfect pet Reviewed on: 19th September 2024

Easy to ease my mind

5
It was easy to find perfect pet insurance and even easier to use the website and sign up. Now I don’t need to worry about the price of our fur babies health. Reviewed on: 19th September 2024

Friendly helpful staff always returned calls when pr...

5
Friendly helpful staff always returned calls when promised. Reviewed on: 19th September 2024