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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Easy claims process

5
Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022

So far very good,Iwas told about you, from someone e...

5
So far very good,Iwas told about you, from someone else Reviewed on: 13th August 2024

Great service and information provided for pet insur...

5
Great service and information provided for pet insurance for my Pug Freddie. Staff always so helpful and get to your issues quickly. Really like using them to be honest they make it hassle free Reviewed on: 13th August 2024

Great start with my new insurance

5
Only just taken out my insurance with perfect pet but I have found my experience so far excellent. I feel confident that if I did need to contact them that I would gave excellent service and support to deal with any claim I may need to take. Reviewed on: 13th August 2024

I found the telephone consultation extremly helpful.

5
I found the telephone consultation extremely helpful. Many Thanks to Ellie and Bona. Your cover of insurance for my three pet dogs are excellent.I would highly recommend Perfect Pet insurance to any pet owner. I have received the perfect pet insurance. Thank-you Perfect Pet Insurance Reviewed on: 13th August 2024

Very easy to sign up and good price

5
Very easy to sign up and good price Reviewed on: 13th August 2024

New customer

4
I haven’t any yet-I’ve only just got this pet insurance yesterday and not starting service til 10th September Reviewed on: 13th August 2024

Cheapest and best insurance on the market

5
Cheapest and best insurance on the market Reviewed on: 12th August 2024

Perfect Pet Insurance provide equitable insurance co...

4
Perfect Pet Insurance provide equitable insurance cover for a fraction of the price of Tesco Pet Insurance. Reviewed on: 12th August 2024

Highly recommend

5
Every time I have contacted them, they have been extremely helpful. All my questions were answered and they found the best way to help me. Such great customer service. The latest thing was adding my new puppy to my existing policy. Within minutes it was sorted and with such ease. Brilliant company, highly recommend. Reviewed on: 12th August 2024

Straightforward with no problems.

5
Straightforward with no problems. Good price. Reviewed on: 12th August 2024