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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

It was easy to do no messing around great experience.

5
It was easy to do no messing around great experience. Affordable pet insurance to for my dog as she is 13 years old Reviewed on: 29th July 2024

Easy process to get through and get value for money...

5
Easy process to get through and get value for money Reviewed on: 29th July 2024

Woof-tastic!

5
As a new customer the application process was very clear and straightforward. Reviewed on: 29th July 2024

Perfect so far

5
Now have 2 dogs insured with Perfectpet and it was very easy to set up the policy. Have not needed to make a claim so cannot comment on the claims procedure. Reviewed on: 29th July 2024

Easy to navigate website and simple to purchase

5
Easy to navigate website and simple to purchase Reviewed on: 29th July 2024

Very easy to switch over from another provider.

4
Very easy to switch over from another provider. Seems to give great value for money. I haven't put in a claim yet, but I'm hopeful it will go smoothly. I was impressed by how consistently they responded to Trust pilot reviews. Reviewed on: 29th July 2024

Great value for money

5
It was easy to get the cover that I wanted for my new puppy and it was great value for money. Reviewed on: 29th July 2024

Easy peasy

5
It has been so easy to subscribe on the insurance and the price is very reasonable compare to all the benefits you get! Reviewed on: 29th July 2024

Fast response when making a claim.

5
Fast response when making a claim. Cheapest quote on comparison website. No quibble. Reviewed on: 29th July 2024

So much cheaper than other providers - very easy doi...

5
So much cheaper than other providers - very easy doing business with them Reviewed on: 29th July 2024