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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Happy new customer

I have only recently joined, the price and cover was what I wanted Reviewed on: 26th July 2024

Great customer service, accessible information

Great customer service, accessible information Reviewed on: 26th July 2024

Good price and easy process

Easy to set up the insurance and very good price Reviewed on: 25th July 2024

Good customer service.

Good customer service. Everything clear and easy to deal Reviewed on: 25th July 2024

They have been a great hell to have on hand.

They have been a great hell to have on hand. They are very responsive and the customer service is great. Always happy to help and quick to answer any queries and questions. Reviewed on: 25th July 2024

I loved what they could offfer us with getting our p...

I loved what they could offfer us with getting our puppy insured. They were the best value for money Reviewed on: 25th July 2024

Have only just taken the policy out so difficult to...

Have only just taken the policy out so difficult to make an assessment Reviewed on: 24th July 2024

Searching for pet insurance and came across you on C...

Searching for pet insurance and came across you on Compare the Market. Good quote and subsequent business. Reviewed on: 24th July 2024

Easy Sign up

Easy to sign up and in depth explanations of policy if required, or shorter explanations for those who already know their way around. Reviewed on: 24th July 2024

Excellent customer service.

When I checked my policy on line I found two things that where not right, I spoke to a lady on chat my quire was resolved within minutes, Excellent customer service. Reviewed on: 24th July 2024

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