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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Good premium value for money seems an easy process

5
Good premium value for money seems an easy process Reviewed on: 10th July 2024

Great service.

5
Great service. Quick response and pay out. Reviewed on: 9th July 2024

it was very easy to do abd straight forward

5
it was very easy to do abd straight forward Reviewed on: 9th July 2024

I've only just joined perfect pet insurance but they...

5
I've only just joined perfect pet insurance but they have competitive prices, good policy options, and a very clear, simple to use website. Looking forward to using them in the future if their services as are easy to use as their website Reviewed on: 9th July 2024

I like how cheap it is and that you can have the cho...

5
I like how cheap it is and that you can have the choice of monthly or annual. Reviewed on: 9th July 2024

The best pet insurance at the best price!

5
Incredibly easy to buy. All the features you need at the best price. The excess costs are very sensible and affordable for all. Reviewed on: 9th July 2024

Fantastic service & friendly staff

5
Fantastic service & friendly staff Reviewed on: 9th July 2024

I dealt with a lovely lady called Chloe Pozzi who wa...

5
I dealt with a lovely lady called Chloe Pozzi who was very professional and helpful Reviewed on: 9th July 2024

10/10 would recommend

5
Such a friendly team and always able to help when I have a query! Reviewed on: 9th July 2024

Perfect poet insurance are very professional and wil...

5
Perfect poet insurance are very professional and willing to help no matter the query Reviewed on: 9th July 2024