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Pockit: Account reviews

Name: Account
Rating: 2.92 (567 reviews)

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2.74

Based on 567 reviews, last reviewed 10th May 2025

200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

Moc dobra cart kevjemu je vihodna Moc dobra cart kevjemu je vihodna Reviewed on: 10th May 2025

Latest lowest rating:

1

My Pockit Account has been on review for a week I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. ... Read more Reviewed on: 27th March 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (567)

Review of the Pockit, Account:

Really good like how when you spend money the transactions come off straight away so u always know what you have spent

I just enjoy using pocket it's am easy bank no mess about and you can keep and eye on what your spending and your balance I like how it has built in online banking Reviewed on: 8th December 2018

Pickpockiting at its worse. Scanderlous

Pock it blocked my money now for nearly 6weeks. Go to RESOLVER.They escalate it to ombudsman. [email protected] automated. No response.they dont reply on social media. Says account under review.no timeframe. Read T pilot reviews.shocking bad. Use resolver they give a date when they escalate it on your behalf. They faking gud reviews because bad are outweighing them. Same names on auto emails are on reviews. Hopefully ombudsman will report them.what are you waiting for resolver gives hope Reviewed on: 1st April 2021

BLOCK, LOCK AND FREEZE YOU OUT OF YOUR ACCOUNT WITH NO CONTACT ALLOWED

SHAMEFUL COMPANY. VIRRAJ jatania should be embarassed and possibly held to account. thousands of cutomers can't get access to their money. pockit limited frozen accounts even with customers getting benefits paid in by the uk goverment and as little as £40 on the card are being told "money laundering" - this company need to be investigated. the FCA regulate them but only want you to take them to the small claims court - i am doing this BUT pockit limited asked for a court appointed telephone mediator FIRST - i agreed and pockit limited did not answer the phone when called by the court so now my case is going before a judge. i am now getting messages from people who have had their accounts blocked and one woman has had a stroke because of the stress this company is putting her through - not everyone can afford the court fees so better would be if a journalist looks into this company and its dealings. 4 months late with accounts (companies house) and a self appointed CEO that is only down as one of several directors (they have a very large turnaround of "resigned" directors) and the secretary who doesn't even respond to special delivery letters! disgusting - DO NOT USE THIS COMPANY Reviewed on: 24th March 2021

They are bouncing payments

Pockit are in hiding, not answering phones, emails, or Web chat. Ask the FCA to point you to the right place for compensation Reviewed on: 23rd March 2021

No Access to £250 transferred into Pockit from my current account that bears the same name as Pockit

Beware. Liens not manned, just auto voice. No CHat - as they class my account 'locked' for no good reasons, yet it was not locked to accept monies. No response to my prelegal action. Unreasonable. Fraudsters. cannt log in to account to communicate via CHAt: ARE REVIEWING YOUR DETAILS SO YOU CAN USE YOUR ACCOUNT. AS EACH CASE IS UNIQUE, WE CAN'T PROVIDE A SPECIFIC TIMEFRAME FOR THIS TO BE COMPLETED, WE WILL BE IN TOUCH ONCE WE HAVE AN UPDATE BEWARE!!!!!!!!!!! Reviewed on: 18th March 2021

Appalling

Account locked for no good reason, no response to any form of communication since 22/2/21 Zero customer "service" - large balance unavailable. Referred to Ombudsman (FOS) and FCA. Forced to assume direct fraud / theft, so referral to Police also. Reviewed on: 16th March 2021

please do not use Pockit

Been waiting for a refund since December, had an email on 5 Feb saying that payment had been processed, still waiting, had a complaint upheld against them, they even awarded me compensation, still no payment they wont reply to emails phone lines are closed, as far as i am concerned they are a gang of thieves and conmen Reviewed on: 9th March 2021

They've locked my account

How long does it actually take to review my account,I need my money it is disgusting what they are doing I should never of opened one with them,if only I'd of read about them before hand... Reviewed on: 8th March 2021

Just awful

Read the reviews and DO NOT sign up to this company Reviewed on: 6th March 2021

Total scammers please avoid

AVOID this company Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so 3 times they have told me it will be processed within 10 days and 3 months later still no money They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed Trading standards are now involved and also the financial ombudsman Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company Check out their reviews on her and other google sites Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble You have been warned Reviewed on: 2nd March 2021

Total scammers will steal your money

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