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Pockit: Account reviews

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2.67
Based on 573 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
4%
See only 3 star reviews
2%
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2%
See only 1 star reviews
50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

Had a transfer of a large amount they suddenly decli... Had a transfer of a large amount they suddenly declined it, I have tried numerous times to get hold of them with no luck. This is my only money and th... Read more Reviewed on: 2nd September 2025
Shaun P's avatar
Shaun P
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (573)

Absolutely necessary

5
Safer than carrying money around. Simple to use, very user friendly, customer service quick and efficient Reviewed on: 18th December 2018
Gill Torri's avatar
Gill Torri

perfect

5
after losing my job 3 for health reasons years ago i decided to get a Pockit account to help pay my bills . apart for a minor glitch which was fixed in a couple of hours . Reviewed on: 17th December 2018
David Ramsay's avatar
David Ramsay

HELPFUL....

5
THE TEAM AT POCKET HAVE ALWAYS BEEN VERY HELPFUL WITH ANY PROBLEM I HAVE PRESENTED TO THEM.... AND VERY QUICKLY TO RESOLVE SAID PROBLEMS THEY NEVER LEAVE YOU HANGING AROUND... REPLYING ALMOST IMMEDIATELY... I RECOMMEND THEM TO MY FAMILY AND THEY ARE ALSO VERY HAPPY WITH SERVICE... 5STARS.... Reviewed on: 15th December 2018
NEVILLE 's avatar
NEVILLE

Good bank

5
Customer service is brilliant absolutely Reviewed on: 15th December 2018
Danny McGuinness's avatar
Danny McGuinness

Best bank I've had!

5
Great bank, don't mind paying the 99p transfer etc charges, excellent customer service Reviewed on: 15th December 2018
Leanne Buckley's avatar
Leanne Buckley

great job

5
thanks a lot to the hole team. the coustemers Service is one of the best I ever had. I feel very safe with pockit. thanks a lot to you all. Reviewed on: 13th December 2018
Dawid wolny's avatar
Dawid wolny

The best

5
The best card out their I am a customer for nearly two years never had any Hassel Reviewed on: 13th December 2018
Md Rb's avatar
Md Rb

Very useful

5
Extremely usedful, especially with the contactless feature. Reviewed on: 11th December 2018
JamaulE's avatar
JamaulE

Very good

5
It’s very useful and convenient, especially with the contactless feature. Reviewed on: 11th December 2018
JamaulE's avatar
JamaulE

Absolute cowboys and thieves

1
Absolute cowboys and thieves. They froze my account because I wanted to spend my money basically!!! They advertise themselves as a debit card THEY ARE NOT and more businesses than not will not accept this card for on line payments.Sent all the compliance documents they requested and they still won't release my money. The financial ombudsman have confirmed that they have numerous complaints about these fraudsters and taken on my case as I was calling and emailing daily with no response. I tried emailing the CEO of this company [email protected] guess what he's ignoring me too! Reviewed on: 11th December 2018
Theyvegotmymoney's avatar
Theyvegotmymoney

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