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Pockit: Account reviews

View other Pockit products
2.69
Based on 569 reviews, last reviewed 29th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

"Hidden Charges & Poor Customer Support Beware Extremely disappointing and misleading service. I downloaded Pockit just to try the virtual card and explore its basic features. I never selected or ... Read more Reviewed on: 29th July 2025
SAIED 's avatar
SAIED
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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Review Pockit: Account now

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Pockit Account reviews (569)

Brilliant

4
Your stuff are wonderful good help and ilwalys on hand much appreciated Reviewed on: 29th November 2018
Chelsea Long's avatar
Chelsea Long

Very good customer service

5
Had to call to sort out issue with card. It was sorted very quick Reviewed on: 29th November 2018
Chris fields's avatar
Chris fields

Just so simple

5
There is nothing complicated with pockit. It just works great, fees are low and easy to understand. Customer service is top. Reviewed on: 29th November 2018
Tony Broomfield's avatar
Tony Broomfield

Top pockit

5
Safe.secure and efficient banking.id recommend pockit to anyone.brilliant for saving bank transfers and direct debits.also very quick answering calls and first class service. Reviewed on: 29th November 2018
Stephen's avatar
Stephen

Great prepaid card

4
Very useful used many times very distinctive card easy to use Reviewed on: 29th November 2018
Reg's avatar
Reg

Best prepaid card on the market

5
This prepaid MasterCard is backed up by superb customer service. It's so easy to pop-up, pay bills etc. It offers me peace of mind to keep card transactions away from my dbit account. I particularly love the app which notifies me of every transaction. I couldn't live without it. Reviewed on: 29th November 2018
Vanessa 's avatar
Vanessa

Supreme convenience

5
I've had a Pockit card for a while now and I'm sure I'll have one for many years to come. Ultimately it's about safety for me, no getting caught in never ending interest payments, but with all the benefits of a top level credit card. Couple that with excellent customer service and you'll wonder why you didn't get one years ago! They really are that good! Reviewed on: 29th November 2018
Matt's avatar
Matt

They listen all the time , you can ask them anything .Its never too much trouble .

5
When I need to phone Pockit I know you hat they will answer at 3 rings . Any question or query is answered straight away and they always give a straight answer no putting the customer on hold . Very friendly family business , it's a great system I am glad a signed up with them as it solves a lot of problems . Thank you guys for a super service . Reviewed on: 29th November 2018
Jim McGillivray's avatar
Jim McGillivray

Great Service

5
Customer Service is great. Account Services is easy to use. Mobile App is lovely. Communication with Customers is on point. Reviewed on: 29th November 2018
Michael's avatar
Michael

Very good

5
Very good app , card save money Reviewed on: 29th November 2018
cosmin's avatar
cosmin

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