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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Helpful

They were very helpful. Polite. Knew what my needs were and delt with in a professional manner. Reviewed on: 23rd September 2022

A copy of insurance policy

Very helpful sorted my issue out with no bother at all.. kind and friendly staff who seem to enjoy what they do. Thank you Reviewed on: 23rd September 2022

Car Insurance at Competitive Rate

You can rely on this company to give you a competitive quote which includes car breakdown cover as standard. Excellent! Reviewed on: 23rd September 2022

Best insurance

There was a wonderful person on the phone, and helped me get a fantastic quote. Thanks once again. Reviewed on: 23rd September 2022

quick and efficient

Very knowledgeable polite quick and efficient Reviewed on: 23rd September 2022

Excellent customer service

Easy call back. Attentive and professional. Reviewed on: 23rd September 2022

very helpful thankyou

thank you for making this call easier for me Reviewed on: 23rd September 2022

The lady on the phone was lovely

Excellent the last was lovey very helpful indeed and as I am a pensioner of 76 she was also very kind indeed Reviewed on: 23rd September 2022

Never To Much Trouble

Absolutely can’t find a bad word to say with this company. Nothing but professional, helpful and informative. Thankyou. Reviewed on: 23rd September 2022

An actual helpful and friendly insurer

I have recently started using policy expert for my car insurance. Their staff are helpful, friendly and don't badger you with 100's of extras. Unlike other provider who say they are helpful, these guys actually are. Big thumbs up from me. Reviewed on: 23rd September 2022

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