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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Car Insurance at Competitive Rate

You can rely on this company to give you a competitive quote which includes car breakdown cover as standard. Excellent! Reviewed on: 23rd September 2022

Best insurance

There was a wonderful person on the phone, and helped me get a fantastic quote. Thanks once again. Reviewed on: 23rd September 2022

quick and efficient

Very knowledgeable polite quick and efficient Reviewed on: 23rd September 2022

Excellent customer service

Easy call back. Attentive and professional. Reviewed on: 23rd September 2022

very helpful thankyou

thank you for making this call easier for me Reviewed on: 23rd September 2022

The lady on the phone was lovely

Excellent the last was lovey very helpful indeed and as I am a pensioner of 76 she was also very kind indeed Reviewed on: 23rd September 2022

Never To Much Trouble

Absolutely can’t find a bad word to say with this company. Nothing but professional, helpful and informative. Thankyou. Reviewed on: 23rd September 2022

An actual helpful and friendly insurer

I have recently started using policy expert for my car insurance. Their staff are helpful, friendly and don't badger you with 100's of extras. Unlike other provider who say they are helpful, these guys actually are. Big thumbs up from me. Reviewed on: 23rd September 2022

I am more than satisfied with policy expert, they have always been fair very proffesional . Anytime i have contacted them i have had excellent customer service, I would definitely recommend them ,t

I insure my car with policy expert and have done for a number of years ,I find them reliable and very well priced . Reviewed on: 23rd September 2022

Fast and efficient

Really helpful on the phone, and website works great too! Recommend to anyone! Reviewed on: 23rd September 2022

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