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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

100% clarity, customer service is second to none also. Great all around!

5
Never on the phone for too long. All queries delt with accordingly. Couldn’t really ask for much more from this service. Many thanks. Reviewed on: 24th September 2022

Easy and well priced

4
Everything just seems easy, I’ve never had an issue and my calls and questions answered quickly. Reviewed on: 24th September 2022

GREAT CUSTOMER SERVICE

5
Customer service (unlike many car insurance companies) is fantastic. I have already recommended Policy Expert to my family and I have no hesitations in renewing my car insurance with them when its due. Reviewed on: 23rd September 2022

Fast and easy

5
After 10 years with same insurance company I've decided to give a go to Policy Expert. Everything is how it should, best one is no emails every two ,three days to upgrade or change something. Reviewed on: 23rd September 2022

good & fair motor insurance

5
it’s fair to say i’ve had a very good experience with my car insurance when dealing with Policy Expert, brilliant service with polite and understanding customer service when i’ve needed advice or any queries answering ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 23rd September 2022

Great company easy to contact

5
Easy to use website and fast service when you call. Great customer service and support and good fair prices will definitely use again Reviewed on: 23rd September 2022

No problems

5
Quick, easy and hassle free. Got my documents through really quickly Reviewed on: 23rd September 2022

Car Insurance

5
Policy Expert very good to deal with very friendly staff to chat to, easy to use no hassle Reviewed on: 23rd September 2022

Helpful

5
They were very helpful. Polite. Knew what my needs were and delt with in a professional manner. Reviewed on: 23rd September 2022

A copy of insurance policy

5
Very helpful sorted my issue out with no bother at all.. kind and friendly staff who seem to enjoy what they do. Thank you Reviewed on: 23rd September 2022

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