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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Value for money

Simple to get a quote and great value for money policy. Covered more than my old company for less premium. Reviewed on: 25th September 2022

Real people. So easy to deal with.

Had a problem changing cars and Nicky talked me through the whole process. She was very understanding and patient. Spending time until I was completely happy. Can't praise her enough. Reviewed on: 25th September 2022

always value for money

always value for money, coverage is fair and comprehensive Reviewed on: 25th September 2022

this is my 8th insurance company, I was not disappointed in a difficult situation

I had an unpleasant event (not my fault), the insurance company very professionally and did not usually quickly resolve my claim Reviewed on: 25th September 2022

Great customer service.

Everything and more included in my policy at a better,the price than competitors. Friendly customer service team called once I took the policy out to ensure I had all the cover I needed. Reviewed on: 25th September 2022

Great value insurance

No issues and easy to deal with. Best competitive rate I could find Reviewed on: 24th September 2022

Spot On

Always call back when arranged. Polite, knowledgeable, curteous & very helpfull. English speaking !!! I know I'm not supposed to say that but I find it much easier to deal with someone who's first language is English !!!! Would ALWAYS reccomend them -& have many times - to others Reviewed on: 24th September 2022

Friendly staff and not pushy!

Really friendly staff, easy to manage policy. Reviewed on: 24th September 2022

Excellent

Great service and very caring attitude. Really helpful. Reviewed on: 24th September 2022

Great service and price

Renewal was seamless. Involved in a no fault accident which was dealt with without fuss Reviewed on: 24th September 2022

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