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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

always value for money

always value for money, coverage is fair and comprehensive Reviewed on: 25th September 2022

this is my 8th insurance company, I was not disappointed in a difficult situation

I had an unpleasant event (not my fault), the insurance company very professionally and did not usually quickly resolve my claim Reviewed on: 25th September 2022

Great customer service.

Everything and more included in my policy at a better,the price than competitors. Friendly customer service team called once I took the policy out to ensure I had all the cover I needed. Reviewed on: 25th September 2022

Great value insurance

No issues and easy to deal with. Best competitive rate I could find Reviewed on: 24th September 2022

Spot On

Always call back when arranged. Polite, knowledgeable, curteous & very helpfull. English speaking !!! I know I'm not supposed to say that but I find it much easier to deal with someone who's first language is English !!!! Would ALWAYS reccomend them -& have many times - to others Reviewed on: 24th September 2022

Friendly staff and not pushy!

Really friendly staff, easy to manage policy. Reviewed on: 24th September 2022

Excellent

Great service and very caring attitude. Really helpful. Reviewed on: 24th September 2022

Great service and price

Renewal was seamless. Involved in a no fault accident which was dealt with without fuss Reviewed on: 24th September 2022

Great

Always really helpful and always a great service Reviewed on: 24th September 2022

Easy company to use.

Policy Expert are easy to use. With good communication at the appropriate time. Seem reasonable with price. Mails are clear and not too frequent. Reviewed on: 24th September 2022

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