Write a review

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

View other Policy Expert products

4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Car insurance reviews (5025)

Very polite agent who explained everything in a way that I understood!

Nice to get to speak to somebody direct without being passed from one person to another. Plus I had a very polite agent who made sure I understood everything Reviewed on: 26th September 2022

Fast, no headaches

Straight to the point. No hiding fees. Lovely conversation and explanation. Reviewed on: 26th September 2022

Great customer service

The sign up process was easy and the cheapest I could find at the time. Unfortunately I had needed to speak to customer services to cancel as I sold my car, but Kirsty was very professional and very helpful! I will consider Policy Expert when I buy my next car. Reviewed on: 26th September 2022

Great value and easy to use

Had a good experience setting up the policy also Nicki did a great job amending the policy for me would highly recommend Reviewed on: 26th September 2022

Excellent service

Staff were more than helpful, highly knowledgeable of the products they sell, very friendly, the best experience i have ever had from an insurance company. 5***** all round Reviewed on: 26th September 2022

..

..................................... Reviewed on: 26th September 2022

Great Insurance Company

I have been with Policy Expert for a few years and I can honestly say I have never had a bad experience with them, always happy to assist me and help with anything I need to change. Always pleasant on the telephone and very knowledgeable about anything I ask. They are also extremely great on their prices. Wouldn't use anyone else to insure my car Reviewed on: 25th September 2022

simple form to fill in

quick and easy, no problems yet good price to Reviewed on: 25th September 2022

Value for money

Simple to get a quote and great value for money policy. Covered more than my old company for less premium. Reviewed on: 25th September 2022

Real people. So easy to deal with.

Had a problem changing cars and Nicky talked me through the whole process. She was very understanding and patient. Spending time until I was completely happy. Can't praise her enough. Reviewed on: 25th September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bicycle insurance
from Cycleplan 4.83 from 4469 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews
Car insurance
from Howden 4.53 from 36 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.76 from 9136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub