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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Quick, simple and effective service. Not complicated to look through and open and honest with all cost included

Overall 10/10 for my wife and I. Quick and easy to use the website and the aftercare call by customer services was a nice touch (weren’t trying to sell any further services, just purely checking in to see if I had any questions). One of the better experiences I’ve had Reviewed on: 26th September 2022

Amazing service very quick and efficient.

Very helpful and quick service updating my car insurance policy. Reviewed on: 26th September 2022

Great customer service

Phoned to change my reg plate to a private one and it was quick and easy thanx leah Reviewed on: 26th September 2022

QUICK AND EASY

I DON'T LIKE COMPUTERS BUT THIS SITE MADE IT VERY EASY TO PICK THE RIGHT POLICY FOR MY CAR AT A VERY GOOD PRICE. Reviewed on: 26th September 2022

Good service

Dealing direct over the telephone was quick and easy with no long time been held on hold for an answer. Reviewed on: 26th September 2022

cheeky robbers

charged a fee for changing details ONLINE by myself and cancelled insurance due to a technicality, then had the cheek to charge a fee to cancel YET it was THEM WHO WAS CANCELLED not ME They dont deserve the recognition Reviewed on: 26th September 2022

Fantastic

Service first class and really easy to renew policy Reviewed on: 26th September 2022

Made my life easier.

Great cover, excellent value for money and made my life easier. You can't ask for anymore than that. Reviewed on: 26th September 2022

Amazing

Amazing service all round. They are very nice on the phone and there live chat. Happy to help and do it quickly. Reviewed on: 26th September 2022

Quick and easy to set up a policy

Very friendly when you speak to them on the phone great customer service Reviewed on: 26th September 2022

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