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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Got a good deal

Got good customer service and also got good policy price Reviewed on: 27th September 2022

Excellent service

The service agent was friendly and curteous allowing me too speak to ask questions she was very helpful and made me less nervous so at the end of call was very happy Reviewed on: 27th September 2022

Car insurance information

Rang for information re breakdown service provided in car policy. The phone was answered quickly questions politely and very informative This is a good value car insurance policy Reviewed on: 27th September 2022

Car Insurance Renewal

I”ve insured both my car & house with Policy Portfolio for several years.I find them to be very straightforward & helpful to deal with.In particular I would like to thank one of their agents,Nicky Clyde for her help in renewing my car insurance Reviewed on: 27th September 2022

Customer service are helpful and quote is competitive

Customer service are helpful and quote is competitive Reviewed on: 27th September 2022

As easy as 123

From getting the quote to purchasing my policy was as easy as 123 from start to finish. And the courtesy call back from a Policy Expert Advisor to run through and make sure all my details were correct was very pleasant. The online portal is very easy to use and understand also. I have also bought home insurance with Policy Expert now because theres no if's or but's and is easy to do. Its a fair assumption to say they have a very happy customer here. A massive thumbs up from me. Reviewed on: 27th September 2022

Great company!

Great experience. Very straightforward to set the policy up. Reviewed on: 27th September 2022

Highly recommend.

Linzi was very professional and friendly and made renewing my policy easy. She explained everything fully I would highly recommend this company. Reviewed on: 27th September 2022

Best Price and Great Customer Service

I found this to be the cheapest price online and covers me for what I need. Dealing with the representative over the phone was easy. She was patient and the process was without issue Reviewed on: 27th September 2022

Car insurance

Simple and easy to use, best quote on the market, done within minutes. Reviewed on: 27th September 2022

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