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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Car insurance information

Rang for information re breakdown service provided in car policy. The phone was answered quickly questions politely and very informative This is a good value car insurance policy Reviewed on: 27th September 2022

Car Insurance Renewal

I”ve insured both my car & house with Policy Portfolio for several years.I find them to be very straightforward & helpful to deal with.In particular I would like to thank one of their agents,Nicky Clyde for her help in renewing my car insurance Reviewed on: 27th September 2022

Customer service are helpful and quote is competitive

Customer service are helpful and quote is competitive Reviewed on: 27th September 2022

As easy as 123

From getting the quote to purchasing my policy was as easy as 123 from start to finish. And the courtesy call back from a Policy Expert Advisor to run through and make sure all my details were correct was very pleasant. The online portal is very easy to use and understand also. I have also bought home insurance with Policy Expert now because theres no if's or but's and is easy to do. Its a fair assumption to say they have a very happy customer here. A massive thumbs up from me. Reviewed on: 27th September 2022

Great company!

Great experience. Very straightforward to set the policy up. Reviewed on: 27th September 2022

Highly recommend.

Linzi was very professional and friendly and made renewing my policy easy. She explained everything fully I would highly recommend this company. Reviewed on: 27th September 2022

Best Price and Great Customer Service

I found this to be the cheapest price online and covers me for what I need. Dealing with the representative over the phone was easy. She was patient and the process was without issue Reviewed on: 27th September 2022

Car insurance

Simple and easy to use, best quote on the market, done within minutes. Reviewed on: 27th September 2022

Quick, simple and effective service. Not complicated to look through and open and honest with all cost included

Overall 10/10 for my wife and I. Quick and easy to use the website and the aftercare call by customer services was a nice touch (weren’t trying to sell any further services, just purely checking in to see if I had any questions). One of the better experiences I’ve had Reviewed on: 26th September 2022

Amazing service very quick and efficient.

Very helpful and quick service updating my car insurance policy. Reviewed on: 26th September 2022

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