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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great

Good value and very helpful and easy to contact Reviewed on: 27th September 2022

Absolutely amazing customer service

Really happy to renew my car insurance with Policy Expert once again. Absolutely amazing service with such friendly people. Renewed today and felt quite part of the family. Thank you all Carl. Reviewed on: 27th September 2022

Great service

I was with PE for less than a week before my car was involved in an accident where the other party was completely at fault. The process has been quick and we’ve been kept in the loop the whole time. Would absolutely recommend in future to friends and family. Service is excellent. Reviewed on: 27th September 2022

Quick, easy and super friendly

Very value for money. The call operator (Morgan) is very professional and understanding of what my need is. I don’t feel any pressure into taking any unnecessary policy out and wasted my money Reviewed on: 27th September 2022

Great renewal quote

Unusually, my renewal this year was still the cheapest option after using comparison sites and shopping around. Only increased by a small amount for the year, which is to be expected due to inflation. I was more than happy to renew Reviewed on: 27th September 2022

I renewed my policy

I renewed my policy today with gillian who helped me no end and saved me a lot of time great customer service from gillian Reviewed on: 27th September 2022

Best price

Got a great quote from These guys Best part of £180 cheeper than who I was with plus other quotes..would highly recommend getting a quote from them..I will certainly be recommending them to family and friends..they will defo save you money Reviewed on: 27th September 2022

The best customer service I have had

Everything about my policy I was about to buy was fully explained. The person I spoke to was a brilliant . Reviewed on: 27th September 2022

Got a good deal

Got good customer service and also got good policy price Reviewed on: 27th September 2022

Excellent service

The service agent was friendly and curteous allowing me too speak to ask questions she was very helpful and made me less nervous so at the end of call was very happy Reviewed on: 27th September 2022

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