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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

So far so good

No issues so far, communications at onboarding were satisfactory. Reviewed on: 27th September 2022

Excellent customer service

Excellent service..very quick and efficient Reviewed on: 27th September 2022

Friendly service

Great company, didn't have to wait in a long queue to get call answered and straight through to speak to a real person! Katie was friendly, knowledgeable and helped get my change of details through quickly. Reviewed on: 27th September 2022

Almost a perfect company

Kirsty was very helpful and gave us all the help we needed, my only gripe was the time waiting on the phone to get through (around 15mins)more staff needed I think to take the calls Reviewed on: 27th September 2022

Fantastic service

I have been a customer for a few years now. When renewal come around the prices are always hard to beat. Always had great customer service whenever ive needed to speak to someone . Reviewed on: 27th September 2022

My-Policy

It has given me peace of mind, because of the affordable second to none policy price. Reviewed on: 27th September 2022

Great insurance provider

Really fast, easy-to-use service. Hopefully I never have to make a claim but based on my experience it should be straight forward and hassle free Reviewed on: 27th September 2022

Friendly and very helpful

Amazing prices, very friendly customer service... especially Nicky Clyde, who helped me effortlessly change details on my policy. I couldn't recommend Policy Expert enough. Reviewed on: 27th September 2022

Value for money & great service

Like these people, they give great service and are good value for money. Hassle free and do the job. Reviewed on: 27th September 2022

really helpful;

Very nice ypung lady, very helpful, and answered all my questions satisfactorily Reviewed on: 27th September 2022

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