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Policy Expert : Car insurance reviews

4.64
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

great

5
the process was easy from start to finish Reviewed on: 28th September 2022

Great company

5
Friendly advisors and cheap car insurance quotes. Reviewed on: 28th September 2022

Happy to renew

5
I've just renewed for 3rd consecutive year. So far it's been cheaper every time. Easy to contact, and pleasant to speak with. Reviewed on: 28th September 2022

Car insurance

5
Brilliant service, very helpful staff. That you can talk to. Reviewed on: 28th September 2022

Great service!

5
Excellent service always! I highly recommend Policy Expert Reviewed on: 28th September 2022

Very professional

4
very Easy and smooth experience Reviewed on: 28th September 2022

very good correspondences between me and company

5
they are pleasant and very professional to deal with Reviewed on: 28th September 2022

Easy, helpful and good value Insurance company

4
I received a very good value for money insurance policy. The staff were very friendly and helpful on a call I made to review my insurance policy for the second year. The staff member was informed and easy to talk to. My initial setup was via email only and this was also quite a simple process to follow. I will be contacting them again when my insurance review is due. Reviewed on: 28th September 2022

Car Insurance

5
Quick efficient and very professional. Reviewed on: 28th September 2022

Insurance Change

5
I bought a new car to replace the old one, the team and PE made it a simple process and were amenable to negotiate on the admin fees. Reviewed on: 28th September 2022

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