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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Car insurance

Brilliant service, very helpful staff. That you can talk to. Reviewed on: 28th September 2022

Great service!

Excellent service always! I highly recommend Policy Expert Reviewed on: 28th September 2022

Very professional

very Easy and smooth experience Reviewed on: 28th September 2022

very good correspondences between me and company

they are pleasant and very professional to deal with Reviewed on: 28th September 2022

Easy, helpful and good value Insurance company

I received a very good value for money insurance policy. The staff were very friendly and helpful on a call I made to review my insurance policy for the second year. The staff member was informed and easy to talk to. My initial setup was via email only and this was also quite a simple process to follow. I will be contacting them again when my insurance review is due. Reviewed on: 28th September 2022

Car Insurance

Quick efficient and very professional. Reviewed on: 28th September 2022

Insurance Change

I bought a new car to replace the old one, the team and PE made it a simple process and were amenable to negotiate on the admin fees. Reviewed on: 28th September 2022

5 star service

Good customer care and reasonable priced Reviewed on: 28th September 2022

Excellent customer service

Excellent customer service and great prices Reviewed on: 28th September 2022

Professional & patient

Wasn’t on the phone too long - was professional and patient with my amendment, having had to manually find my new car. Would recommend their fair price and amazing customer service to anyone. Reviewed on: 27th September 2022

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