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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Nice to deal with, freindly customer service

Good price, good communication, friendly customer service. Reviewed on: 23rd September 2022

Easy insurance

Fair price and easy renewal, not needed to look elsewhere Reviewed on: 22nd September 2022

Hassle Free

I couldn't fault my renewal process, cheaper than last year, I actually got to speak to someone who isn't a computer and they rang back at at time to suit me! Brilliant service Reviewed on: 22nd September 2022

excellant communications

pleasant,extremly good communication,and highly recommended Reviewed on: 22nd September 2022

Friendly helpful voice on the end of the phone

Needed to make some changes to my policy and the customer service person was very friendly and very helpful Reviewed on: 22nd September 2022

Great customer service

Very friendly helpful staff giving great customer service . Reviewed on: 22nd September 2022

Excellent policy, excellent price

Great dealing with Eddie; great agent, great insurance policy Reviewed on: 22nd September 2022

Great servive Great Price

Excellent staff very clear & helpful . Been with LV forever then premium through the roof . My age 73 ? No claims for 35 years . What's going on . Anyway Policy Expert really good will transfer house insurance when die Reviewed on: 22nd September 2022

I've been with Policy Expert for three years now and I've been very happy with their efficiency

working on line suits me and their chat facility is actioned quickly . I've also contacted Policy Expert by phone and found them very courteous and helpful. Prices were excellent. Reviewed on: 22nd September 2022

Excellent service

Excellent service and very efficient agent Reviewed on: 22nd September 2022

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