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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

I've been with Policy Expert for three years now and I've been very happy with their efficiency

5
working on line suits me and their chat facility is actioned quickly . I've also contacted Policy Expert by phone and found them very courteous and helpful. Prices were excellent. Reviewed on: 22nd September 2022
Elizabeth Littler's avatar
Elizabeth Littler

Excellent service

5
Excellent service and very efficient agent Reviewed on: 22nd September 2022
John Garner's avatar
John Garner

Excellent service

5
Great cover.Quick and simple to use online. Customer service advisors are knowledgeable and polite Reviewed on: 22nd September 2022
Wendy Hood's avatar
Wendy Hood

Decent insurance company

4
Always been helpful when I have dealt with them Reviewed on: 22nd September 2022
Samantha 's avatar
Samantha

good price easy to talk to and get the best out

5
good price easy to talk to and get the best out Reviewed on: 22nd September 2022
Riaz Ahmed's avatar
Riaz Ahmed

Good value Car Insurance

5
It was easy to apply for and was very clear what was or wasn't covered. The price is excellent as well. Reviewed on: 22nd September 2022
Elizabeth Hill's avatar
Elizabeth Hill

Easy set up

5
So simple and very clear to set up. Well worth the money. Reviewed on: 22nd September 2022
Michael White's avatar
Michael White

Great service and support

5
No fuss ! Needed to change my date for renewal without an issue No problems or additional charge .very happy with the sevice Reviewed on: 22nd September 2022
Lisa Hill's avatar
Lisa Hill

Very helpful agent, sorted out my query very efficiently.

5
Very helpful agent, responded really well to my query, and put everything in place with my change of motor policy. It was done very quickly. Reviewed on: 22nd September 2022
Barbara Gummerson's avatar
Barbara Gummerson

Quick and easy

5
Phoned to renew car insurance,no queue and the handler was friendly and efficient. Reviewed on: 22nd September 2022
Jen's avatar
Jen

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