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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent service

Great cover.Quick and simple to use online. Customer service advisors are knowledgeable and polite Reviewed on: 22nd September 2022

Decent insurance company

Always been helpful when I have dealt with them Reviewed on: 22nd September 2022

good price easy to talk to and get the best out

good price easy to talk to and get the best out Reviewed on: 22nd September 2022

Good value Car Insurance

It was easy to apply for and was very clear what was or wasn't covered. The price is excellent as well. Reviewed on: 22nd September 2022

Easy set up

So simple and very clear to set up. Well worth the money. Reviewed on: 22nd September 2022

Great service and support

No fuss ! Needed to change my date for renewal without an issue No problems or additional charge .very happy with the sevice Reviewed on: 22nd September 2022

Very helpful agent, sorted out my query very efficiently.

Very helpful agent, responded really well to my query, and put everything in place with my change of motor policy. It was done very quickly. Reviewed on: 22nd September 2022

Quick and easy

Phoned to renew car insurance,no queue and the handler was friendly and efficient. Reviewed on: 22nd September 2022

Car insurance

Straight to the point. No messing about. Things sorted straight away. Overall good customer service. Reviewed on: 22nd September 2022

Great renewal price

I thought my renewal would jump up in price alot this year, like everything else but was less than a pound more expensive! Can't argue with that. Always helpful on the phone. Many thanks Reviewed on: 22nd September 2022

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