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Policy Expert : Car insurance reviews

View other Policy Expert products
4.64
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Great servive Great Price

5
Excellent staff very clear & helpful . Been with LV forever then premium through the roof . My age 73 ? No claims for 35 years . What's going on . Anyway Policy Expert really good will transfer house insurance when die Reviewed on: 22nd September 2022
Danny Mason 's avatar
Danny Mason

I've been with Policy Expert for three years now and I've been very happy with their efficiency

5
working on line suits me and their chat facility is actioned quickly . I've also contacted Policy Expert by phone and found them very courteous and helpful. Prices were excellent. Reviewed on: 22nd September 2022
Elizabeth Littler's avatar
Elizabeth Littler

Excellent service

5
Excellent service and very efficient agent Reviewed on: 22nd September 2022
John Garner's avatar
John Garner

Excellent service

5
Great cover.Quick and simple to use online. Customer service advisors are knowledgeable and polite Reviewed on: 22nd September 2022
Wendy Hood's avatar
Wendy Hood

Decent insurance company

4
Always been helpful when I have dealt with them Reviewed on: 22nd September 2022
Samantha 's avatar
Samantha

good price easy to talk to and get the best out

5
good price easy to talk to and get the best out Reviewed on: 22nd September 2022
Riaz Ahmed's avatar
Riaz Ahmed

Good value Car Insurance

5
It was easy to apply for and was very clear what was or wasn't covered. The price is excellent as well. Reviewed on: 22nd September 2022
Elizabeth Hill's avatar
Elizabeth Hill

Easy set up

5
So simple and very clear to set up. Well worth the money. Reviewed on: 22nd September 2022
Michael White's avatar
Michael White

Great service and support

5
No fuss ! Needed to change my date for renewal without an issue No problems or additional charge .very happy with the sevice Reviewed on: 22nd September 2022
Lisa Hill's avatar
Lisa Hill

Very helpful agent, sorted out my query very efficiently.

5
Very helpful agent, responded really well to my query, and put everything in place with my change of motor policy. It was done very quickly. Reviewed on: 22nd September 2022
Barbara Gummerson's avatar
Barbara Gummerson

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