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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Car insurance

Straight to the point. No messing about. Things sorted straight away. Overall good customer service. Reviewed on: 22nd September 2022

Great renewal price

I thought my renewal would jump up in price alot this year, like everything else but was less than a pound more expensive! Can't argue with that. Always helpful on the phone. Many thanks Reviewed on: 22nd September 2022

Great company

By far the most helpful car insurance company I have used. I only wish I had found them years ago. Reviewed on: 22nd September 2022

Great customer service

Easy to talk to and very efficient, although quote was slightly cheaper elsewhere decided to continue Reviewed on: 22nd September 2022

Niamh Was Amazing

Niamh was amazing. Listened to my problem and came back with a resolution, hence why I am staying with yourselves. Cheers Niamh Reviewed on: 22nd September 2022

A very happy two years cover from Policy Expert.

I have not needed to make any claims during my time with with company but I have found their staff very helpful whenever I have needed to contact them. Reviewed on: 22nd September 2022

Friendly service and Helpful.

What a helpful and friendly service. Policy Expert resolved my changes to my policy quickly and professionally. I will recommend them to any of my family and friends in the near future. Thank you so much! Reviewed on: 22nd September 2022

Great friendly good sales

Each time iv dealt with policy experts 2nd year in a row they have been quick to get hold of. very friendly and extremely helpful. Can't fault them. Thank you PE Reviewed on: 22nd September 2022

Real service

More than just polite and efficient service - friendliness and a real concern to find the right deal. No sense of being rushed, just a focus on customer needs and a preparedness to listen and take care. And , after all that, the best value in the market! Reviewed on: 22nd September 2022

A great company and the call handler was brilliant

My call handler listened and was very helpful, I will happily use the company again for my insurance needs Reviewed on: 22nd September 2022

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