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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Policy Expert a great company to deal with

Policy Expert a great company to deal initial impressions: very easy to deal with and competitive Reviewed on: 22nd September 2022

Brilliantly-everything to understand quickly and clearly.

First-call resolution results in higher customer satisfaction. In its absence, transfers generate frustration and anxiety when customers feel especially vulnerable. For repair claims, customer service agents should be able to arrange appointments directly with repair technicians, according to the customer’s preferences. Reviewed on: 22nd September 2022

An all-round satisfactory product

An extremely accommodating Customer Service Representative lead me through such a positive process for car insurance where I achieved what I wanted and would not hesitate to return to the same company for renewal next year. Reviewed on: 21st September 2022

Really helpful and my frist time end day with go with them

I try look for best deals and straight away i got great deal and peace of mind all need do is be srue on what needs in car insurance I they did what they sey and make so more that why need checking out Reviewed on: 21st September 2022

Amazing Service

The young lady I spoke to this evening was very professional and explained everything I needed to know about changing my vehicle but also being with the same company makes me know I will always get the best prices and information I need to keep me insured. Reviewed on: 21st September 2022

Excellent help and assistance throughout

Everything explained to help with understanding the process together with the knowledge to put me at ease and simplify a subject that could be very difficult for most people being questioned about a range of confusing questions. Reviewed on: 21st September 2022

Great

User friendly, great customer service Reviewed on: 21st September 2022

Fantastic Service

Fantastic service, no issues from the beginning to end of my cover. And equally pleasing that there was no issues with cancelling my renewal. A shout out to Niamh, who was an absolute pleasure to deal with. Polite, understanding and very personable, a big thank you to you Niamh. Reviewed on: 21st September 2022

It was so easy to sort out the staff was so nice and very help full and she did her job so well and

I.e very happy how well you delt with my renewal and no pushing me and the staff are so friendly and so polite and well traind keep up the good work Reviewed on: 21st September 2022

Great customer service

Friendly staff member, helpful and knowledgeable about your products. Reviewed on: 21st September 2022

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