Write a review

Newsletter

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

View other Policy Expert products

4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Car insurance reviews (5028)

A great company and the call handler was brilliant

My call handler listened and was very helpful, I will happily use the company again for my insurance needs Reviewed on: 22nd September 2022

great insurance company

No fuss insurance company and streamline service Reviewed on: 22nd September 2022

Easy Peasy

I used Policy Expert for the first time and found everything simple . Good pricing, easy to use website and the big plus being able to TELEPHONE.. Reviewed on: 22nd September 2022

Policy Expert a great company to deal with

Policy Expert a great company to deal initial impressions: very easy to deal with and competitive Reviewed on: 22nd September 2022

Brilliantly-everything to understand quickly and clearly.

First-call resolution results in higher customer satisfaction. In its absence, transfers generate frustration and anxiety when customers feel especially vulnerable. For repair claims, customer service agents should be able to arrange appointments directly with repair technicians, according to the customer’s preferences. Reviewed on: 22nd September 2022

An all-round satisfactory product

An extremely accommodating Customer Service Representative lead me through such a positive process for car insurance where I achieved what I wanted and would not hesitate to return to the same company for renewal next year. Reviewed on: 21st September 2022

Really helpful and my frist time end day with go with them

I try look for best deals and straight away i got great deal and peace of mind all need do is be srue on what needs in car insurance I they did what they sey and make so more that why need checking out Reviewed on: 21st September 2022

Amazing Service

The young lady I spoke to this evening was very professional and explained everything I needed to know about changing my vehicle but also being with the same company makes me know I will always get the best prices and information I need to keep me insured. Reviewed on: 21st September 2022

Excellent help and assistance throughout

Everything explained to help with understanding the process together with the knowledge to put me at ease and simplify a subject that could be very difficult for most people being questioned about a range of confusing questions. Reviewed on: 21st September 2022

Great

User friendly, great customer service Reviewed on: 21st September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from NFU Mutual 4.28 from 50 reviews
Car insurance
from Halifax 3.31 from 87 reviews
Bicycle insurance
from Cycleplan 4.71 from 4615 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.74 from 9149 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub