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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Fantastic Service

Fantastic service, no issues from the beginning to end of my cover. And equally pleasing that there was no issues with cancelling my renewal. A shout out to Niamh, who was an absolute pleasure to deal with. Polite, understanding and very personable, a big thank you to you Niamh. Reviewed on: 21st September 2022

It was so easy to sort out the staff was so nice and very help full and she did her job so well and

I.e very happy how well you delt with my renewal and no pushing me and the staff are so friendly and so polite and well traind keep up the good work Reviewed on: 21st September 2022

Great customer service

Friendly staff member, helpful and knowledgeable about your products. Reviewed on: 21st September 2022

Customer service

Fab customer service quick and easy. Staff very professional very satisfied Reviewed on: 21st September 2022

fantastic service!!

had my car insurance renewed and fantastic service Reviewed on: 21st September 2022

Really Helpful

Really helpful and efficient. Thanks for the service Reviewed on: 21st September 2022

Great Value

Policy Expert have provided a very competitive quote whilst offering a high level of insurance cover and low excess costs. Customer service is very good and very supportive. Aslong as my insurance quotes remain competitive i will remain a valued customer. My wife insurance renewal is due, i will definitely be using Policy expert. Reviewed on: 21st September 2022

Renewal bonus

Yes given a great renewal deal, having shopped around it soon became clear a better deal was infact impossible. Reviewed on: 21st September 2022

Great Service

Excellent service all round. I wouldn't hesitate to recommend Policy Expert Reviewed on: 21st September 2022

Policy expert have been very helpful, and the Policy does what it says.

I am happy with Policy Expert, as such I have just renewed my policy. Reviewed on: 21st September 2022

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