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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Policy expert performance

I have been with policy expert for quite a few years despite viewing other firms . during this time I have found them to be very competitive always offering a very fair price for a very good service. When communicating with them I have always found them to be proffesional and very thorough and always come away knowing what I am getting, due to a very good explanation of what I receiving after being explained all my other options I expect to be with this company for future years Reviewed on: 21st September 2022

Satisfactory service

Very quick friendly helpful service at a competitive price Reviewed on: 21st September 2022

Very helpful

Dealt with my change to the policy, great customer service. Very helpful. Reviewed on: 21st September 2022

Policy Expert are renewal experts!!

Competitive pricing, smooth and prompt process, professional staff with product knowledge who can discuss your options in a confident and competent manner. No rushed “against the call handling clock” pressures by polite friendly agents. A pleasure to do business with each year, great to see loyalty rewarded, no taken for granted attitude with Policy Experts!!! Reviewed on: 21st September 2022

renw my policy

Great personale to explain the condition Reviewed on: 21st September 2022

EXCELLENT CUSTOMER SERVICE

OPERATOR WAS VERY CLEAR IN SPEAKING AND VERY UNDERSTANDING AND VERY HELPFULL Reviewed on: 21st September 2022

Friendly Professional Service

Simple easy and Professional renewal with a very competitive price. Reviewed on: 21st September 2022

Great..fast service

It was good and informative fast and beneficial great customer service Reviewed on: 21st September 2022

Excellent customer service.

Always helpful and friendly staff. Call back when you request a call back regardless of if you miss the call 2 times. Very pleased with the service I have received. Reviewed on: 21st September 2022

Great customer service

Great customer service and website, making purchasing and managing insurance a breeze. Reviewed on: 21st September 2022

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