Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Car insurance reviews (5025)

Good service

5
Good price for car incurance, fast service if need it Reviewed on: 21st September 2022

Quick and straightforward service

5
To put things simply, Policy Expert is just a breeze to deal with. In this day and age, my call was answered on the second ring (outstanding!) and my question was answered almost immediately and confirmation of my required change on my policy emailed there and then. No waiting, no fuss. Many thanks! Reviewed on: 21st September 2022

Car insurance

5
Very quick quotes, professional costumer service and very helpful, recommended thanks Reviewed on: 21st September 2022

Would definitely recommend

5
Very good value helpful staff and good price Reviewed on: 21st September 2022

Praiseworthy service

5
Excellant staff (Nicola) knowledgeable,friendly, and efficient. Reviewed on: 21st September 2022

Excellent service

5
I spoke to an adviser to cancel my policy due to the selling of my vehicle. I was given excellent clear information regarding cancelation and refund. Reviewed on: 21st September 2022

Best customer service

5
Customer service was bery helpful and kind best insurance company that i have had Reviewed on: 21st September 2022

Great

5
Great. Reviewed on: 21st September 2022

Quality and Care

5
Recently rang as bren a customer for many years about my car renewal and the agent couldn't do enough to help and get me the best price possible Reviewed on: 21st September 2022

Great experience

4
Found Policy expert to be competitively price with great customer service and an easy to use website. Reviewed on: 21st September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products