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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Quality and Care

Recently rang as bren a customer for many years about my car renewal and the agent couldn't do enough to help and get me the best price possible Reviewed on: 21st September 2022

Great experience

Found Policy expert to be competitively price with great customer service and an easy to use website. Reviewed on: 21st September 2022

:-)

szczerze polecam te ubezpieczalnie tanio , kontakt idealny w jakims problemie :-) zeby bylo wiecej takich to by bylo super :-) Reviewed on: 21st September 2022

Everything you need to arrange motor insurance

Great provider and easy website to find documents etc. Not a mystery as with many sites. Customer services representatives also informed about policy cover etc and have the knowledge and ability to make decisions and changes that suit you. Great service and been with them for a number of years. Reviewed on: 21st September 2022

Happy

I have found the company very efficient and their communication is also up there too, I would highly recommend them to other family and friends. Reviewed on: 21st September 2022

7 stars service

Great service Reviewed on: 21st September 2022

More for less

Simply, it was the best deal. I was able to add on, breakdown cover, protected no claims, key replacement and legal services at a very low price. The online site was easy to navigate via my mobile phone and the paperwork was promptly received. Many thanks Policy Expert. Reviewed on: 21st September 2022

Honest Company

I had paid my insurance premium and my previous insurance company had sent my proof of NCD with an extra year I had earned so Policy Expert gave me a small refund. Very honest. Reviewed on: 21st September 2022

Pleasant and helpful staff

The member of staff that delt with me (Nicky) was very helpful and pleasant, my problem was sorted out with no fuss, the other thing which I liked was that there was no pressure sales unlike other companies. Reviewed on: 21st September 2022

Great provider

Easy to purchase, great provider with lots or support and guidance when needed. Reviewed on: 21st September 2022

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