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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Service and follow up

Thought the service was really quick and easy to use, then received a brilliant follow up call confirming all my information and answering and queries I had. Reviewed on: 21st September 2022

Insurance

Recently renewed my insurance very easy lady went through everything suggested adding some extras and explained everything in an easy to understand way Reviewed on: 21st September 2022

Great customer service

Quick, efficient and amazing courteous customer service, policy suited my needs at an affordable reasonable price Reviewed on: 21st September 2022

Simple and fast!

I have been using Policy Expert for a while now. It easy to set up on line or even over the phone. The instructions are clear and easy to understand. Also have very friendly customer service as well. Reviewed on: 20th September 2022

Insurance for a people with a budget

Helped me out due to their inexpensive car insurance at a time when one has to watch what you spend Reviewed on: 20th September 2022

Very fast and fairly

On my opinion and my experience with the insurance companies, Policy Experts is the first which after one year reduce my policy cost. Thank you Reviewed on: 20th September 2022

Adding a driver to my policy

Very professional, friendly and helpful. My policy was amended and available immediately for me to print. Amazing service Reviewed on: 20th September 2022

Friendly and helpful staff

The customer services staff were very helpful and the quote I was given was reasonable Reviewed on: 20th September 2022

Excellent service. Professional and reliable.

No long waiting period for the telephone call to be answered. Quick, professional service all delivered with a smile! Well done! I would have no hesitation in recommending. This is my second year of insurance with Policy Expert. Reviewed on: 20th September 2022

Great company

Quality staff, very cooperative and explained everything in detail Reviewed on: 20th September 2022

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