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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Simply the best

This company is simply the best I have recommended policy expert to all my friends and family. I have nothing negative to say, it was so easy to setup my car insurance. The customer service is out of this world they put your mind at ease with any concerns you may have. They don't try to push extras on you. They just provide the information and that's it, very friendly, polite and understanding. As the title of my review states ( simply the best) Reviewed on: 16th September 2022

All done in half hour.

It was quick and easy no problems. Reviewed on: 16th September 2022

Brilliant value exceptional service

Hassle free service renewed for the second year and won’t regret it price not increased vastly either. Reviewed on: 16th September 2022

Quick and easy

Quick and easy to arrange, always answers phones always helpful competitive and convenient Reviewed on: 16th September 2022

Total satisfaction

Very easily completed on the internet. Help was at hand if needed. Comparable in price with other companies. Reviewed on: 16th September 2022

Customer service

Great customer service easy to get through on the phone and nice staff very helpful and the prices are brilliant Reviewed on: 16th September 2022

The best car insurance I have had in 50years of driving

100 percent customer service, always professional and informed in helping with inquiries Solving problems and taking action immediately when necessary . Only company I know of who rewards loyal customers. Show interest in you and your needs Reviewed on: 16th September 2022

Great service

Excellent experience and price a good customer service Reviewed on: 16th September 2022

Best service I have experienced

Have been very impressed with all communication and information . Reviewed on: 16th September 2022

Highly recommended

Great friendly customer service. Excellent price Reviewed on: 16th September 2022

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