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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Quick and easy

Quick and easy to arrange, always answers phones always helpful competitive and convenient Reviewed on: 16th September 2022

Total satisfaction

Very easily completed on the internet. Help was at hand if needed. Comparable in price with other companies. Reviewed on: 16th September 2022

Customer service

Great customer service easy to get through on the phone and nice staff very helpful and the prices are brilliant Reviewed on: 16th September 2022

The best car insurance I have had in 50years of driving

100 percent customer service, always professional and informed in helping with inquiries Solving problems and taking action immediately when necessary . Only company I know of who rewards loyal customers. Show interest in you and your needs Reviewed on: 16th September 2022

Great service

Excellent experience and price a good customer service Reviewed on: 16th September 2022

Best service I have experienced

Have been very impressed with all communication and information . Reviewed on: 16th September 2022

Highly recommended

Great friendly customer service. Excellent price Reviewed on: 16th September 2022

A fair and honest price.

Online booking off insurance was straight forward. Reviewed on: 16th September 2022

Great Customer service, Great price!

I have moved from a leading brand insurer to policy expert and i must say the customer service is second to non and even better again the price is two thirds cheaper than one of the leading insurers!! i will be staying with policy expert! Reviewed on: 16th September 2022

Great insurance

I will recommend to all my family and friends Is very competitive prices, The website is well straight forward. Fantastic. Reviewed on: 16th September 2022

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