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Policy Expert : Car insurance reviews

4.64
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Customer care.

5
When I needed their help with recovery they were on hand straight away and dealt with the issue immediately. Excellent customer service Reviewed on: 16th September 2022

Smooth and competitive

5
Came highly recommended by a friend and not disappointed so far. Prices were competitive, coverage wide and the process very smooth. Reviewed on: 16th September 2022

Exccelent so far easy to use and online portal makes checking documnets easy

5
Excellent and reasonably prices insurance. all my required extras included. Reviewed on: 16th September 2022

Excellent car insurance policy

5
Very affordable, and easy to set up car insurance. Having needed to call them twice to query things, they answered very accurately and quick to get it sorted. Believe they will go a long way. Reviewed on: 16th September 2022

Never had any problems 5 star service

5
Easy to use .quick response .excellent service easy payment options valued customer service Reviewed on: 16th September 2022

No Hassle Insurance and best price

5
Easy to deal with when taking up the policy, changing cars and renewal. They were by far the cheapest quote I had for renewal. Reviewed on: 16th September 2022

The best

5
I have been with policy expert 2 years now and I can honestly say they were brilliant car insurance at a decent price then I changed my car got my bew insurance sorted out no problem very quick and efficient. So if everything goes alright with my next insurance I will be staying with them. Reviewed on: 16th September 2022

Competitive quote ...in a few online steps

5
I'm impressed with the ease of changing to POLICY EXPERT with the bonus of a tidy saving on my previous car insurance cost ....I've told my friends and family we all deserve a saving in these times of rising prices Reviewed on: 16th September 2022

Easy to buy

5
Easy to buy online I brought car insurance for my car and son car it was hassle free Reviewed on: 16th September 2022

Quick and easy to apply

4
Peace in mind.. Quick responses and Quality communication.. Reviewed on: 16th September 2022

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