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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

First Class

From start to finish, lt was simply easy to do on line,passed your details to some friends excellent service. Reviewed on: 16th September 2022

the best around.

do not look around you will find it right hear. Reviewed on: 16th September 2022

Really cheap insurance and great service

Really cheap insurance and great service Reviewed on: 16th September 2022

Excellent Customer Service

We have had to deal with them twice within a matter of months due to damage done to our car by someone else :-( Both members of staff sorted everything out so quickly with continued communications about how my claims were progressing. Would highly recommend Policy Experts to others. Reviewed on: 16th September 2022

helpful

i have alwaysfound policy expert to be very helpful whilst maintaining a high level of professionalism Reviewed on: 16th September 2022

Awesome

Everything was super easy to complete and at a great price. Reviewed on: 16th September 2022

Easy complete insurance

Great cover at sensible prices means I didn't need to shop around when renewal due. Reviewed on: 16th September 2022

Simple straightforward process

Simple straightforward process - value product. No recommendation because I don't recommend anything since different people have different expectations and perceptions. Reviewed on: 16th September 2022

Top value cover and excellent service

I insured my car with Policy Expert because the Gold standard was excellent value for money and the website was simple to use and had clarity. I'd originally insured my wife's car with another company who will only deal with its customers over the internet. Immediately there were problems with the Direct Debit and trying to resolve the problems over the internet was long winded and frustrating and in the end impossible. Email through their website was a difficult experience and finally I decide to terminate the policy and seek cover elsewhere. I went to Policy Expert because of my great experience and was actually able to speak to a human being Customer Service person. Yes they do exist. Job done, picked the Gold Standard policy at a good price and the cover my wife needed achieved. Good job done Policy Expert - THANK YOU. Reviewed on: 16th September 2022

Customer care.

When I needed their help with recovery they were on hand straight away and dealt with the issue immediately. Excellent customer service Reviewed on: 16th September 2022

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