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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great cover at a great price.

5
This is the second year of car insurance for me & it was a quick and easy process setting up my insurance. The website is easy to navigate and the customer service is good. No long waiting time to talk to someone when I called and the call handler was very helpful. Competitive price. Reviewed on: 16th September 2022

Happy

5
So happy to use policy expert most years when I renew my car insurance it goes up. What was policy experts it went down so pleased thank you Reviewed on: 16th September 2022

Best car insurance provider I've used

5
Having had trouble renewing with previous insurance Co. Discovered policy Expert, got me covered in no time.. Friendly, no hassle and professional. Hopefully a longterm arrangement. Recommended. Reviewed on: 16th September 2022

Unbeatable 2nd year in a row car insurance!

5
So helpful and easy to sign up and renew, this is my 2nd year with policy experts. Emails are easy to understand and follow. Genuinely happy with my quote and feel satisfied and safe knowing I’m covered with a fantastic affordable price. Reviewed on: 16th September 2022

Best car insurance

5
Highly recommend this is a best car insurance company Reviewed on: 16th September 2022

Unbelievable

5
Unbeatable price, great communication,log in and everything you need is there, recommended to my friends and family Reviewed on: 16th September 2022

Excellent company

5
Easy to deal with and great website Reviewed on: 16th September 2022

Perfect service

5
Perfect price thanks. Good service Reviewed on: 16th September 2022

Excellent service great communication.

5
Great competitive price for car insurance… even 2nd year price didn’t go up ridiculous.. hence why I stayed … communication by email fabulous.. to the point I have never had to ring .., which is great as busy life one less stress to deal with Reviewed on: 16th September 2022

Saves Money

5
Offers a very competitive premium without compromising on the features and benefits/ Reviewed on: 16th September 2022

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